Login | Register
Trust & Safety Solutions: content moderation, AI supported operations, largest European operations Trust & Safety Solutions: content moderation, AI supported operations, largest European operations

From complete digital Trust & Safety strategy to implementation

Learn how we work with the biggest brands globally to ensure digital trust, safety, and growth.

Securing a seamless and safe customer journey on digital platforms

Teleperformance's Trust & Safety proven solutions combine human judgment with AI-powered analytics in more than 42 languages to help you improve user safety and experience, build business and platform trust, enabling growth with full policy compliance .

Our Trust & Safety Solutions to drive scale & business growth

Icon Teleperformance

CONTENT MODERATION AND SOCIAL MEDIA COMMUNITY MANAGEMENT

Proactive and reactive moderation of user reviews, comments and uploads through our machine learning model (proactive review) human moderators.

Icon TP

E-COMMERCE, SHOPPING & PAYMENT/FRAUD

Protecting shopping sites from payment frauds, unauthorized purchase & reselling. Ensuring full policy compliance.
Icon (25)

AD MODERATION & MONETIZATION

We review for placement, inaccuracies, misleading and inappropriate content, and links to malware sites that can instantly destroy brand reputation.

Icon teleperformance

APPLICATION AND DEVELOPER SUPPORT

We ensure apps meet Google and Apple policies and protect a brand’s users with script-level review.

AI / Machine Learning / Automation for proactive detection and scalability

Analyzing millions of data sets and tracking down a wide variety of digital security threats

We have deep expertise working across all industries and understand how to preserve brand integrity and user experience by balancing data analytics and AI algorithms with human understanding and empathy. Our tools allow us to handle vast amount of traffic, drive business insights and scale your operations.
  • Data consulting
  • ML
  • AI modules
  • Automation optimization
  • Data Science
  • Big Data Analysis
  • Data architecture
  • Content labelling
  • Video labelling
  • Audio labelling
  • Live Stream labelling
  • Data annotation
+ Million

reviews monthly all around the World

%

accuracy rate

AI Operations in Customer Experience

The power of AI and Human interactions to create safer, faster and simpler interactions

The growth of online data requires businesses to scale-up their technology and operations. But are we ready to face the complexity of today`s digital space?

Our Recognitions in the Trust & Safety Space

EVEREST PEAK MATRIX 2022

Teleperformance, Leading Provider in Trust and Safety

Demonstrating industry expertise, well-being solutions, and next-generation innovative offerings Teleperformance has been named a Leader in the Everest Group Trust and Safety - Content Moderation Services PEAK Matrix® Assessment 2021. This recognition underscores our essential contribution to making the internet a safer place for our clients, their customers, and their loved ones.

Client Stories

Digital Fraud Loss prevention in the E-Commerce platform of a large apparel manufacturer 

The world’s largest designer, marketer and distributor of sports related apparel & accessories, equipment and athletic footwears was looking for a team of industry-leading fraud and chargeback analysts. The client required highly performant solution to support their growth, cost containment and to support their direct retail operations risk and control organizations.

OUR SOLUTIONS DEVLIVERED 

Proactive & Reactive Monitoring

Fraud Detection, Investigation, Alerts & Prevention

Chargeback Mitigations & Telephony

+

Experienced agents hired in a short time

Ongoing

Support

Additional Insights




Wish

Our transformation success story to answer to unforeseen volume fluctuations

Download

We are trusted with billions of unique interactions worldwide.

Our team of interaction experts connects the biggest and most respected brands on the planet with their customers, always making sure that each interaction matters.

I consent to receive relevant industry news, analyst reports, white papers, case studies, and product information from TP. TP will never share or sell your information to third parties. See TP's Privacy Policy. Manage your communication preferences here.