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With superior back-office support in India we deliver on your brand commitment at every touchpoint

Teleperformance Back-Office Outsourcing services in India offer integrate back-office functions such as account management & payment processing with frontline customer engagement to provide absolutely seamless, consistent, and proficient support during the complete customer lifecycle.

Partner for Back-office outsourcing in India with the market leaders!

Supplement or optimize back-office processes with our back-office support in India

Our back-office services in India Capabilities

Quickly add or scale new services or optimize your existing back-office teams and processes by partnering with the best in the industry for Back Office outsourcing in India

As the Leaders in the Back Office Service Providers in India we provide a complete suite of solutions to meet all your needs. Our interaction experts support your need for Back-office support in India

Back Office Outsourcing Services in India - Back Office Service Providers in India with a strong presence

TP India Back Office Services Overview

One of the largest service offerings across diversified industries with 21,170+ FTEs

Clients

+

Locations

Client Sites

+

Chat & Email

Languages

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Back Office

Back Office Client Practice at TP

Are you looking for a strong partner for Back Office Outsourcing Services in India?

The back-office support in India team is servicing our partners across primary verticals for varied back-office operations processing over: 170M TRANSACTIONS ANNUALLY

India is a hub for back-office & non-voice services across primary industry verticals. And we offer a complete suite of Back-Office Outsourcing Services in India

Complete suite of Back-Office Outsourcing Services in India

TP India utilizes State-Of-The-Art technology solutions with seasoned specialists for back-office operations which: ACCELERATES DIGITIZATION AND DRIVIN¬G EFFICIENCY FOR CLIENTS

• Customer Query Management • Onboarding / Origination • Servicing • Foreign Act Tax Compliance Act (FATCA) and CRS • Account Creation and Management • Underwriting • Dispute Management • Risk and Fraud management • Remediation • Payment Investigations • Payment Processing • Payment Protection Insurance (PPI) Remediation Customer Service • Wealth Payments processing • Finance & Accounting • KYC • Fulfilment and drawdown • Cash Management Services and Reconciliation

• Customer Service - Helpdesk • Social Media Services • Medical Coding • Cash Posting • Order Processing • Indexing • Claims Management • Fax Co-ordination • Administration • Payments Processing • Finance & Accounting

• General Enquiries • Finance & Accounting • Merchant Care (B2B) • Content Loading • Billing • Product Loading • Reservation • Document Verification Work

• Customer Service • Order Management • Technical Support • Sales and lead generation • Social Media Services

• Security Services • Content Moderation • Technical Support • Service Desk • Finance & Accounting • Website & Content

Trusted partners for Back-Office Outsourcing in India

Back Office Outsourcing Services in India - Banking Back Office Capability

2,150+ employees providing Back-office services to clients worldwide for more than a decade & a half

English, French, Hindi & Regional Languages

Mumbai, Chennai, Gurugram, Indore, Okhla, Hyderabad, Kolkata, Bengaluru, Pune

Data, E-Mail, Chat

Low to High

Trusted partners for Back-Office Outsourcing in India

Healthcare Back Office Capability

1,238+ employees providing Backoffice services to clients worldwide for close to two decades

English

Mumbai, Chennai, Gurugram, Indore

Back Office, Email, Chat, Social Media

Low to High

TP Back-Office Overview – Travel, Transportation & Hospitality

Travel, Logistics & Hospitality - Leading Back-Office Service Providers in India

5,032+ employees providing Backoffice services to clients worldwide for close to two decades Backoffice Operations

English

Mumbai, Okhla, Chennai, Indore, Mohali, Gurugram, Jaipur Bengaluru

Data, Email, Chat

Low to High

Leading Back-Office Service Providers in India

Telecom, Media & Technology - Leading Back-Office Service Providers in India

4,989+ employees providing Backoffice services to clients worldwide for more than a decade

English, Hindi & Regional Languages

Mumbai, Chennai, Gurugram, Bengaluru, Jaipur, Indore, Mohali

Data, E-Mail, Chat

We are trusted with billions of unique interactions worldwide.

Teleperformance India is the designated Center of Excellence for Back-Office Outsourcing Services and Transformation Solutions for seamless Customer Engagement powered by Robotics, Artificial Intelligence and Advanced Analytics.

Want to connect with us? Contact us: connect@teleperformance.com

Gurugram: +91 124 422 1050

Mumbai: +91 22 6677 6000

 

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