Crafting fitting solutions for Digital Transformation with CX Consulting and Applied Intelligence

TAP Digital Innovation

In the ever-evolving digital innovation landscape, Teleperformance in India offers accelerated digital transformation solutions, elevated customer experience and Back-Office services through knowledge services with a perfect blend of technology and human empathy for leading brands.

Powered by TAP (Technology, Analytics and Process Excellence) framework and LEAN Six Sigma methodology, we offer transformation solutions and consulting for creating meaningful interactions through RPA & Automation, Artificial Intelligence and Advanced Analytics.

Delivering the right experience at the right time.

Awards and recognitions

ACEF 10Th Global Customer Engagement Awards Logo

2021 | Teleperformance India was certified as Silver at the 10th ACEF Global Customer Engagement Award 2021

Teleperformance India was certified as Silver at the 10th ACEF Global Customer Engagement Award 2021 for its successful use of innovative technology.

Award3

2021 | Teleperformance India was awarded a Gold Stevie in Asia Pacific Stevie Awards for Innovation in Customer Service

Teleperformance in India bagged a Gold Stevie in Asia Pacific Stevie Awards among over 900 nominations across categories for its innovative TPCC solution that enables Teleperformance's biggest global initiative of WAHA to break geographic barriers and drive effective customer service.

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2021 | Teleperformance India was recognized at the CIOIOO Awards 2021

Teleperformance India has been recognized amongst the seven winners in CIO100 Special Award – Cloud Mavens by IDG. Teleperformance India's CIO - Vispi Palsetia and his team led the award-winning 'Cloud First' project, that enabled us to deliver zero-disruption services.

NASSCOM Business Process Innovation Showcase 2022

NASSCOM Business Process Innovation Showcase 2022 | Customer experience transformation with use of digital and focus on human centric design

Teleperformance India has been recognized by NASSCOM for CX Transformation via Digital Solutions, multiple tools showcased in nomination

2022 Asia Pacific Stevie Awards

2022 Asia-Pacific Stevie Awards | Award for the Innovative Use of Technology in Customer Service

Teleperformance in India wins the Innovative Use of Technology in Customer Service for TPCC at the 2022 Asia-Pacific Stevie Awards

11Th ACEF Global Customer Engagement Awards 2022

11th ACEF Global Customer Engagement Awards 2022 | Customer Service - Social Media as channel

TP India and VI partnership bags a Gold at the ACEF Global Customer Engagement Awards

ASSOCHAM Leadership Conclave 2022 & Excellence Awards

ASSOCHAM Leadership Conclave 2022 & Excellence Awards | Best Innovation in Emerging Technologies

Teleperformance India and Flipkart partnership wins the ASSOCHAM “Best Innovation in Emerging Technologies” Award for TP Route

BPO Innovation Awards (1)

BPO Innovation Awards | The Artificial Intelligence Excellence

TP India bags the The AI Excellence Award for TP Recommender

We are trusted with billions of unique interactions worldwide.

Teleperformance India is the designated Center of Excellence for Back-Office Outsourcing Services and Transformation Solutions for seamless Customer Engagement powered by Robotics, Artificial Intelligence and Advanced Analytics.

Want to connect with us? Contact us: connect@teleperformance.com

Gurugram: +91 124 422 1050

Mumbai: +91 22 6677 6000

 

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  1. NASSCOM Business Process Innovation Showcase 2022 - Customer experience transformation with use of digital and focus on human centric design
  2. 2022 Asia-Pacific Stevie Awards - Award for the Innovative Use of Technology in Customer Service
  3. 11th ACEF Global Customer Engagement Awards 2022 - Customer Service - Social Media as channel
  4. ASSOCHAM Leadership Conclave 2022 & Excellence Awards - Best Innovation in Emerging Technologies
  5. BPO Innovation Awards - The Artificial Intelligence Excellence