Welcome to Teleperformance Indonesia
Teleperformance Indonesia is part of the Teleperformance Group, a leading global company in digitally integrated business services. Teleperformance Indonesia has been providing digital integrated business services and outstanding customer care services for leading companies, both local and multinational. With expertise in many markets, Teleperformance Indonesia offers omnichannel support, customer experience excellence, and a multilingual workforce spanning English and Bahasa Indonesia.
Established in 2003, Teleperformance Indonesia is located in 4 big cities, Jakarta, Semarang, Yogyakarta, and Solo, and will expand to Bali. Teleperformance Indonesia has in-depth knowledge and experience to design solutions with advanced capabilities, such as AI, and machine learning, and integrates back-office functions while maintaining the customer experience. An extensive global knowledge network provides everything you need to achieve and even exceed your business goals. Our qualified resources will help you while prioritizing the confidentiality of company and customer data, which is maintained and protected.
Teleperformance Indonesia continues to create extraordinary experiences for its employees so that trust and happiness thrive in the work environment. This makes Teleperformance Indonesia certified as a Great Place to Work® three years in a row.
With more than 4.200 employees spread across 4 cities in Indonesia and with a strong focus on client satisfaction, Teleperformance Indonesia is the best solution for your needs.
Four locations in talent-dense cities
Jakarta Site
Menara Jamsostek 18th Floor. Jl. Jenderal Gatot Subroto Kav. 38, Kuningan Barat, Mampang Prapatan, Jakarta Selatan, 12710, Indonesia
Yogyakarta Site
Jogja City Mall, 1st Floor. Jl. Magelang, KM. 6, No. 18, Sinduadi, Daerah Istimewa, Jogjakarta 55284, Indonesia
Sleman City Hall, Lt. 1, Jl. Magelang Jl. Gito Gati No.KM 9, Denggung, Tridadi, Kec. Sleman, Kabupaten Sleman, Daerah Istimewa Yogyakarta 55511, Indonesia
Semarang Site
Menara Suara Merdeka, 10th Floor. Jalan Pandanaran No.30, Kota Semarang Jawa Tengah 50244, Indonesia
Solo Site
Solo Grand Mall, Basement Floor. Jl. Slamet Riyadi No.273, Penumping, Kec. Laweyan, Kota Surakarta, Jawa Tengah 57141
Awards and Recognitions
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Artificial Intelligence
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Best Employer
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Customer Service
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CSR
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Design
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Digital Transformation
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Innovation
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Leadership
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Security
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ABEMD
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Accredited - Dasa Rägister
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ACEF Global Customer Engagement Awards
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ADMEZ
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AICPA - American Institute of Certified Public Accountants
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ANALDEX
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Anvil Award
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Aon
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APCC
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ARFORGHE and Konrad Adenauer Stiftung
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Asia CEO Awards
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Asia Outsourcing Congress
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Asia Outsourcing Leadership Awards
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Asia Pacific Customer Service Consortium (APCSC)
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Asia-Pacific Property Awards
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ASSOCHAM
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AT&T
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Barclays
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Beijing International Fair Trade Services Organization
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Best Companies Group
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Best Places to Work
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BFSI Leadership Summit & Awards
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Black Book of Outsourcing
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BPO Innovation
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Brandon Hall Group
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BSI
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Bureau Veritas
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Business Gazelle
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Caixa Geral de Depósitos
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Call Center Ambassador
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Call Center Guru
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Capital
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Chamber of Commerce in Albania
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China Charity Group
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CIO Power List
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CIPD Middle East People Awards
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Comparably
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CompuTrabajo
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Consumidor Moderno
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Contact Center Magazine
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Contact Center World
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Contact Centre Network Northern Ireland Awards
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COPC
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CRE Innovation
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CRM Magazine
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Customer Interaction Solution Magazine
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Daily Herald
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Dasa-Rägister ISO45001
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Datamonitor
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Drivers of Digital Awards and Summit
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D&I
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ECCCSAS
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EIMAD
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ET Now
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European Outsourcing Association
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Everest Group
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Exame Magazine
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FEMSA
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Forbes
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Frost & Sullivan
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Gartner
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Global Sourcing Association Professional Awards
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Globee Awards
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Golden Bridge Awards
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Government
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Government of Sharjah
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Grand Prix
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Great Manager Institute
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Great Place to Work
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GSA UK and Ireland Professional Awards
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Hellenic Customer Service Institute
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H&S government Council
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HR-Brand
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HR Professional magazine and Boussias Communications
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Hughes
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Humana
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IABC
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IAOP
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IAPP
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IBWC
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ICAP
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ICAP Group
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ICT
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IDC
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Indian Achievers’ World Excellence Forum
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Indian Business Women Conference Awards
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Indo-American Chamber of Commerce
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Information Security Management
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Info Security PG’s Global Excellence Awards
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IPR & Litigation Gorilla
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Jin Tang Prize Design
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Kariyer.net
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Kincentric
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LinkedIn
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Marketing Insiders Group
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Mayor of Durres
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Middle East Call Centre Awards
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Montego Bay
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National Contact Center Association
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National Institute of Business Success
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National Outsourcing Association
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Nearshore Americas
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NelsonHall NEAT
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NICE inContact
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NRW.Invest
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Outsourcing Leadership Awards
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Philippine Economic Zone Authority (PEZA) Awards
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Philippine Quill Awards
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RBC
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Red Cross
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SAP Quality Awards
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SC Magazine
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SGS and Forética
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Social Media Week
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Stevie Awards
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Teleperformance S A
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Teleservices Agencies
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Teleservices Association
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Tiecon Chandigarh
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Times Now
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TMC’s INTERNET TELEPHONY magazine
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Twimbit
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UK Customer Experience Awards
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U.K. Digital Experience Awards
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UnitedHealthcare
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Verego
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Vitality Annual Supplier Awards
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Você S/A Magazine
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WEF - Women Economic Forum
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World HRD Congress
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Albania
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Algeria
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Americas
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APAC
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Argentina
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Asia-Pacific
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Bosnia and Herzegovina
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Brazil
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Canada
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Central America and the Caribbean
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Chile
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China
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Colombia
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Costa Rica
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Czech Republic
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D.I.B.S.
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Denmark
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Dominican Republic
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Egypt
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El Salvador
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EMEA
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European Region
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Finland
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France
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Germany
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Ghana
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Global
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Greece
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Guatemala
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Guyana
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Honduras
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India
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Indonesia
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Italy
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Jamaica
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Japan
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Kenya
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Kosovo
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KSA
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Latin America
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Lebanon
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Lithuania
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Macedonia
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Madagascar
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Malaysia
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Mexico
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Morocco
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Netherlands
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Nicaragua
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Nigeria
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North America
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North Macedonia
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Norway
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Peru
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Philippines
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Poland
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Portugal
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Romania
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Russia
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Serbia
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Singapore
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South Africa
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Spain
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Suriname
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Switzerland
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Sweden
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Thailand
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Tunisia
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Togo
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Turkey
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UAE
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Ukraine
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United Kingdom
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United States of America
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Uzbekistan
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Vietnam
Let's continue the conversation.
You can drop us a query and we’ll get back to you real soon.
Or you can also reach us at:
Email: TPIDcommunication@teleperformance.com
Telephone: (62)21-2550-8111