Majorel is now Teleperformance

Teleperformance strengthens its global leadership with the acquisition of Majorel

The “New Teleperformance”, in figures*

*Aggregated estimated 2023 figures of the two companies

graph SN

A well-balanced global footprint

Revenue breakdown by activity

*North America, India, the Philippines, and LATAM

With more than 99.9% of Majorel’s shares tendered in the offer, this success reflects the transaction’s relevance and the potential of high value creation for our shareholders. The acquisition has driven the emergence of a new Teleperformance, one that is stronger in every way, especially in terms of geographies, verticals, and lines of expertise.”

Daniel Julien,
Chairman and CEO of Teleperformance

Cirgle Daniel

Last steps of the acquisition

Timeline SN (1)

The acquisition of Majorel provides Teleperformance with a new springboard for further growth over the next few years

With this transaction, the Group is strengthening:

its global footprint, especially in Europe, including France and Germany, where Teleperformance has a relatively limited presence, as well as in Asia and Africa

its positioning in a number of high growth potential verticals, such as financial services, insurance and luxury goods

its high added-value lines of expertise on claim management and end-to-end document processing as additional opportunities


Synergies confirmed

The combination will create a wide range of synergies, in terms of both revenue and costs.
The cost synergy plan has been confirmed, with projected savings well into the initial target range of €100 million to €150 million.
The key areas for synergy opportunities are IT (licenses, hardware, procurement, etc.), site management and cost mutualization.

Saham Group and Bertelsmann Group, former reference shareholders of Majorel, each take up 3.6% of Teleperformance’s capital, for a total holding of 7.2%

In addition, Moulay Hafid Elalamy, founder of the Saham Group, is set to join Teleperformance’s Board of Directors in early 2024.

map majorel

NelsonHall (May 2023)

Teleperformance on the Offensive: Plans to Acquire Majorel