Who We Are

Who We Are

Teleperformance’s largest multicultural workforce for delivering exceptional Customer Experiences, best-in-class Back-Office services, and data-driven Digital Transformation strategies

Teleperformance India is a leading provider of Digital Integrated Business Services and Transformation Solutions for clients from around the world, representing all industry types.

The leading BPO in India, Teleperformance delivers proven solutions for optimizing processes, delivering exceptional customer experiences, and ensuring unmatched business agility. Teleperformance India also represents a global Center of Excellence within the Teleperformance group for delivering customized and cost-effective Back-Office services.

With our High-Tech, High-Touch approach, we balance advanced technology solutions with human empathy to provide exceptional customer experiences that increase satisfaction, loyalty, and retention, while also improving operational efficiency and agility.

We also offer comprehensive suite of back-office services like HR and Finance & Accounting, plus advanced automation, data analytics, Artificial Intelligence (AI), Machine Learning, and Robotics Process Automation (RPA) technologies.

The global leader in Work-At-Home (WAH) CX, Teleperformance moved more than 250,000 employees to a remote environment in 2020 leveraging many processes and best practices established through the development of our revolutionary Teleperformance Cloud Campus model in 2019. Designed from the ground up before the COVID crisis, Cloud Campus provides an end-to-end solution for hiring, managing, and optimizing remote teams – while maximizing business flexibility and resilience.

Pioneers in implementing cloud-based solutions, we provide robust and reliable CX and Digital Transformation services for many of the world’s leading brands.

Pioneers in implementing cloud-based solutions, we provide robust and reliable CX and Digital Transformation services for many of the world’s leading brands.

Explore our hub in India through our immersive virtual reality experience:

70,000+ people strong, largest multicultural team in the company


Center of Excellence for Back-Office and Shared Services including F&A, HRO, IT and other specialized services


Serving 190+ global brands with Omnichannel CX, Back-Office Services and Transformation Solutions


8 times Great Place to Work Certified; 6 times AON Best Employer Recognized; Awarded by ASSOCHAM as one of the Best Employers for Women, and by Avatar as one of the Best Workplace for Working Mothers

Teleperformance in India is the largest multicultural team of 70,000+ employees, we aim to deliver top-notch services for end Customer encompassing Technology, Process and People, to manage complete Customer Lifecycle.

In the fast and ever-evolving digital innovation landscape, we offer accelerated digital transformation solutions and elevated customer experience with a blend of technology-enabled solutions and a passionate, gender-smart, hybrid workforce working-from-home and in-office. 

Teleperformance India is the designated Center of Excellence for Back-Office Outsourcing Services and Transformation Solutions for seamless Customer Engagement powered by Robotics, Artificial Intelligence and Advanced Analytics.

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Teleperformance India is the designated Center of Excellence for Back-Office Outsourcing Services and Transformation Solutions for seamless Customer Engagement powered by Robotics, Artificial Intelligence and Advanced Analytics.

Contact Us
Driven by the use of LEAN Six Sigma, and powered by the TAP framework (Technology, Analytics and Process Excellence) our solutions aim to transform functions to derive tangible benefits and process optimization.

Our technology solutions have world-classaward-winning security measures and compliance with all Security Standards and Regulations.

We care for our Employees as much as we care for our Clients, as we believe happy employees create happy customers.

Teleperformance in India is 7 times certified as Great Place to Work (GPTW), and has won AON Best Employer recognition 6 times.

In 2020, Teleperformance India has been certified as Great Place to Work for Women, Avatar Best Workplace for Working Women; and the latest feather in our cap is the Best Employer for Women by ASSOCHAM (101-year-old, Apex Chamber of Commerce and Industry of India).    

Needless to say, we believe that technology coupled with human interaction and empathy is the key to outstanding Customer Experience.

Want to connect with us?
Contact us: Gurugram: +91 124 422 1050 and Mumbai: +91 22 6677 6000.

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