Workforce Management solutions
Consistently deliver better outcomes for you and your customers
Navigating workforce management (WFM) challenges can be tough: tracking your workforce, optimizing vendor performance, eliminating manual RTA errors, improving forecasting and more.
TP’s Workforce Management as a Service (WFMaaS) addresses these issues, offering a WFM command center with automated tools for time tracking, performance monitoring, real-time notifications, and KPI tracking. It also includes advanced reporting through Power BI and predictive analytics for future workforce planning.
When implemented, TP WFMaaS enhances operational efficiency, boosts productivity, and delivers better results 24/7.
In addition to these solutions, TP delivers competitive edge by integrating our high-touch, high-tech, and high-standards approach. This commitment to end-to-end excellence drives superior results and lasting success for our clients.
Workforce Management solutions
Consistently deliver better outcomes for you and your customers
Navigating workforce management (WFM) challenges can be tough: tracking your workforce, optimizing vendor performance, eliminating manual RTA errors, improving forecasting and more.
TP’s Workforce Management as a Service (WFMaaS) addresses these issues, offering a WFM command center with automated tools for time tracking, performance monitoring, real-time notifications, and KPI tracking. It also includes advanced reporting through Power BI and predictive analytics for future workforce planning. When implemented, TP WFMaaS enhances operational efficiency, boosts productivity, and delivers better results 24/7.
In addition to these solutions, TP delivers competitive edge by integrating our high-touch, high-tech, and high-standards approach. This commitment to end-to-end excellence drives superior results and lasting success for our clients.
Why TP?
Delivering value to our clients
Our WFMaaS solution delivers results across many industries, including healthcare, hospitality, telecom, utilities, retail and e-commerce, BFSI, travel, and client services. Leverage the experience and knowledge of our global teams for your business.
Operational efficiency by load balancing and better incident management.
Increased productivity by standardizing and automating processes.
Reporting suite with Power BI.
RPA-based RTM (Robotic Process Automation-based Real Time Management) solution to eliminate manual tasks.