Cloud as a service (CaaS)

Our end-to-end solutions for the design, implementation, and management of cloud services allow you to transcend physical boundaries. With all of the advanced technology solutions you need in one place, our tailored CaaS strategies deliver improved flexibility, security, reliability, and efficiency, reduce IT costs and foster innovation. You can achieve faster time-to-market resolution, carbon footprint reduction, and global 24/7 support in a follow-the-sun model, leveraging TP’s strategic partnerships with world-class providers, like AWS (Amazon Web Services) and Microsoft Azure.

CaaS experts

Our specializations and designations

Advanced end-to-end CaaS capabilities from the global CX leader

Benefit from our unrivalled expertise, flexibility, and speed as the global CX leader and Cloud First pioneer. We deliver much more than just a safe pair of hands – we have the know-how to build-out cloud environments across multiple countries. Seamlessly. And an emphasis on pay-as-you-go models with no big upfront costs, making budgeting easy and predictable. With the ability to scale up and down to meet your seasonal business requirements. We’re also tech agnostic, which means we can support multiple solutions, so you’re not stuck with a single application for the long-term. Master your business platform migration by applying our expertise for any or all of these critical steps. 

Cloud Consult

A certified cloud expert assesses your existing network and proposes the best approach for meeting your business goals and requirements.

Cloud Readiness Assessment: Listing inputs required from all involved parties; Alignment of strategy and approach; Initiate workshops for scoping and expectation setting.

FinOps Strategy: Multi-Cloud Management; Capacity and Cost Optimization of the to-be state; Enhance Cloud-native landscape for enhanced benefits.

Target Operating Model: Cloud Economics; Proposed design for different elements of the Operating Model; Security, Scalability, Performance, Operations aspects. 

Cloud Migrate

We will implement your chosen solution, whether you prefer a basic "lift and shift" approach, or a fully integrated, adaptive business operation designed for the future.

Scoping & Discovery: Alignment of strategy and expectations; Workshops to gather data and validate inputs.

Pilot & Prep: Migration initiation in a controlled manner; Adjustment and automation of strategy and processes defined.

Assessment & Planning: Assessing Cloud Compatibility; Risks Building Business Case; Formulating a Migration Plan.

Migration: Final planning & preparations; Execute Migration for completion; Formal Sign-off.

Cloud Manage

We can provide full solution oversight, infrastructure management, governance, security, and improvement to ensure ongoing innovation and business optimization.

Following an ITSM Framework, considering various elements of Cloud tech support: Cloud Delivery (ITSM); Cloud Identity & Access; Cloud Governance & Compliance; DevOps & Automation; Cloud Financial Management.

Freeing you up to take your business to new heights

TP - Reach new heights

Client Stories

Samsung: Ensuring ongoing agility with a cloud-based platform

To keep pace with the current customer demands and new technologies, Samsung in Benelux (Belgium, the Netherlands, and Luxembourg) recognized the need to modernize its CX information technology platform. The pre-existing platform relied on various point solutions and was deficient in providing effortless experiences for customers and employees alike. So, they chose to transition from a hardware-based, on-premises solution to a more agile, cloud-based model designed to easily adapt to future needs.

Teleperformance & Samsung: transition from a hardware-based model to cloud-based
Cloud Services

A prestigious partnership

Partner with a designated Microsoft Solutions Partner

Choose a business partner with the right level of expertise to deliver real results. As a Solutions Partner for Digital and App Innovation (Azure), TP demonstrates our broad capabilities to help clients and customers build and modernize cloud-native applications.

Digital Transformation

Eight ways AWS CloudFront can enhance your web infrastructure

In a world where digital growth is essential, AWS CloudFront offers a powerful solution to scale effortlessly and ensure peak performance. Learn from TP's Cloud Center of Excellence about leveraging CloudFront's global reach, low latency, and dynamic content acceleration. Whether you're dealing with surging traffic or seeking cost-effective scalability, this article describes eight ways CloudFront can enhance your web infrastructure.

TP + Azure and AWS. A unique combination

TP - Microsoft Azure

We partner with Microsoft Azure to deliver 7 professional services, including: Disaster Recovery as a Service, designed to precisely meet on-premises datacenter’s unique needs; Data Warehouse Design and Implementation, designed to handle large volumes of data and provide high-performance analytics for various business needs; Secure Microservice Platform Hosting, a robust foundation for hosting, deploying, and managing your secure microservice applications in the cloud, all while ensuring top-tier security, compliance, and adherence to best practices right from the outset; Azure Landing Zone, a comprehensive, customizable solution designed to streamline your organization's journey to the cloud; Cloud Economics (FinOps), enabling your organization to have the right visibility and optimization of resources to get full ROI from the cloud; and DevOps Assessment to revolutionize your software development lifecycle by identifying bottlenecks, create strategic alignment, and accelerate time-to-market on Microsoft Azure.

We partner with Amazon Web Services (AWS) to deliver 4 professional services, including: WAR – Well Architected Review to pinpoint the areas where your AWS environments fall short of industry best practices for performance, reliability, security, cost, and operations drawing on our years of experience across industry verticals and regional compliance frameworks; CaaS Consult to help you implement CaaS solutions for improved performance across your business, platform, security, operations, and governance, to elevate business agility and efficiency; CaaS Migrate ensures a seamless and secure transition to AWS, prioritizing minimal downtime, cost control, data protection, and adherence to compliance policies; and CaaS Manage, a seamless and fully managed cloud experience that eliminates the complexities of 24x7 CloudOps, following our ITSM framework, a comprehensive approach encompasses SysOps, DevOps, SecOps, FinOps, and more.

TP -AWS

Frequently Asked Questions (FAQs)

TP specializes in providing professional services for AWS and Azure cloud platforms, including:

  • Cloud Consulting Services: Expert advice on how to best leverage AWS and Azure for your business needs.

  • Cloud Migration Services: Assistance with moving your applications and data to AWS or Azure.

  • Cloud Management Services: Ongoing management, monitoring, and optimization of your AWS and Azure environments.

TP is a trusted partner with extensive experience in AWS and Azure. We offer:

  • Expert Guidance: Knowledgeable consultants who can help you navigate and utilize AWS and Azure effectively.

  • Customized Solutions: Tailored strategies and solutions based on your unique requirements.

  • End-to-End Support: Comprehensive services from planning and migration to ongoing management.

Our cloud consulting services for AWS and Azure include:

  • Cloud Strategy: Developing a roadmap for adopting and optimizing cloud solutions.

  • Architecture Design: Designing scalable and secure cloud architectures tailored to AWS or Azure.

  • Cost Optimization: Identifying opportunities to reduce cloud spending while maximizing value.

  • Performance Improvement: Recommendations for enhancing the efficiency of your cloud environment.

Our cloud migration services involve:

  • Assessment: Evaluating your existing IT environment and determining migration needs.

  • Planning: Creating a detailed migration plan for moving to AWS or Azure.

  • Execution: Performing the migration of data, applications, and resources to the chosen cloud platform.

  • Validation: Testing the new cloud setup to ensure it meets your operational requirements.

  • Support: Providing post-migration assistance to address any issues or adjustments needed.

Cloud management services for AWS and Azure include:

  • Monitoring: Continuous tracking of your cloud resources and performance.

  • Optimization: Adjusting resources and configurations to improve efficiency and reduce costs.

  • Security: Implementing and managing security practices to protect your cloud assets.

  • Support: Ongoing assistance for any cloud-related issues or questions.

Cloud consulting is beneficial if you are:

  • Considering Cloud Adoption: Looking to migrate to AWS or Azure and need guidance on the best approach.

  • Seeking Optimization: Wanting to improve the performance or cost-efficiency of your current cloud setup.

  • Planning Growth: Needing a strategic plan to scale your cloud resources effectively.

 

During the migration to AWS or Azure, you can expect:

  • Initial Assessment: A thorough review of your current environment and migration goals.

  • Detailed Planning: A comprehensive migration strategy, including timelines and milestones.

  • Data and Application Transfer: Securely moving your data and applications to AWS or Azure.

  • Testing: Ensuring everything operates smoothly in the new environment.

  • Post-Migration Support: Assistance with any issues that arise after the migration.

Our cloud management services provide:

  • Enhanced Efficiency: Better utilization of AWS and Azure resources.

  • Cost Savings: Effective management to help reduce unnecessary expenditures.

  • Increased Security: Robust security measures to safeguard your cloud assets.

  • Expert Support: Access to experienced professionals for ongoing maintenance and optimization.

Our cloud consulting services are beneficial for businesses of all sizes, including:

  • Startups: Looking to establish a scalable cloud infrastructure from the beginning.

  • Small and Medium Enterprises (SMEs): Seeking to optimize their existing cloud setups or migrate to a more efficient solution.

  • Large Enterprises: Requiring advanced strategies and custom solutions for complex cloud environments.

  • Businesses Planning Expansion: Needing guidance on scaling their cloud resources effectively.

We ensure a smooth cloud migration by:

  • Detailed Planning: Crafting a comprehensive migration strategy to minimize risks and downtime.

  • Thorough Testing: Conducting pre-migration and post-migration testing to ensure compatibility and performance.

  • Communication: Keeping you informed throughout the migration process with regular updates and progress reports.

  • Expert Team: Utilizing our skilled professionals to address any issues promptly and efficiently.

Common challenges include:

  • Data Security: Ensuring sensitive data is protected during migration. We implement robust security measures and encryption.

  • Downtime: Minimizing disruption to business operations. We plan migrations during off-peak hours and use phased approaches if needed.

  • Compatibility Issues: Ensuring applications and systems work seamlessly in the new cloud environment. We perform thorough compatibility testing and adjustments.

  • Cost Management: Avoiding unexpected expenses. We provide cost estimates and help manage resources efficiently.

Yes, we can assist with cloud-to-cloud migrations, such as moving from AWS to Azure or vice versa. Our process includes:

  • Assessment: Evaluating the current setup and migration requirements.

  • Planning: Developing a migration plan that addresses the specifics of both cloud platforms.

  • Execution: Carrying out the migration while minimizing downtime and ensuring data integrity.

  • Validation: Testing the new environment to confirm successful migration.

Best practices include:

  • Regular Monitoring: Continuously tracking resource usage and performance to detect and address issues early.

  • Cost Management: Implementing tools and strategies to monitor and control cloud spending.

  • Security Practices: Regularly updating security policies and using encryption and access controls to protect data.

  • Resource Optimization: Adjusting resources to match demand and avoid over-provisioning.

  • Backup and Recovery: Ensuring regular backups and having a recovery plan in place.

We ensure compliance and regulatory requirements are met by:

  • Understanding Regulations: Keeping up-to-date with industry-specific regulations and standards.

  • Implementing Controls: Applying security and compliance controls according to AWS and Azure best practices.

  • Regular Audits: Conducting periodic audits to verify compliance and address any gaps.

  • Documentation: Providing necessary documentation and reports to support compliance efforts.

Yes, we offer training sessions and workshops for your team, which include:

  • Platform Overview: Understanding the features and capabilities of AWS and Azure.

  • Best Practices: Learning best practices for cloud management, security, and optimization.

  • Hands-On Training: Practical exercises to gain experience with cloud tools and services.

  • Customized Training: Tailored sessions based on your specific needs and use cases.

Our team stays current with changes in AWS and Azure by:

  • Continuous Learning: Engaging in ongoing training and certification programs.

  • Industry Updates: Monitoring updates and announcements from AWS and Azure.

  • Networking: Participating in industry events and forums to stay informed about the latest developments.

  • Vendor Partnerships: Leveraging our partnerships with AWS and Azure for access to the latest tools and information.

Our approach to data security includes:

  • Encryption: Using encryption for data at rest and in transit.

  • Access Controls: Implementing strict access controls and identity management.

  • Regular Updates: Applying security patches and updates to prevent vulnerabilities.

  • Incident Response: Having a response plan in place to quickly address any security incidents.

Yes, we can help with managing and optimizing hybrid cloud environments, where you use a mix of on-premises and cloud resources. Our services include:

  • Integration: Ensuring seamless integration between on-premises systems and cloud platforms.

  • Management: Overseeing both cloud and on-premises resources to ensure consistent performance and security.

  • Optimization: Identifying opportunities to enhance efficiency and reduce costs across the hybrid environment.

Increase your knowledge

Ready to transcend physical boundaries?

I consent to receive relevant industry news, analyst reports, white papers, case studies, and product information from TP. TP will never share or sell your information to third parties. See TP's Privacy Policy. Manage your communication preferences here.