
Expert insights
BFSI Trends: Investing in the digital-first enterprise
Better together
Establishing excellent banking customer service: TP and Mastercard
TP has proudly partnered with Mastercard to develop a solution that brings in our global expertise in digital business services to fintech, digital transformation, and back-office service flexibility to fintech, payment and merchant partners.

Leading the global Customer Experience Management market
As a global leader, we recognize the industry shifts and transformation, always evolving to cater to the needs and wants of our clients. In this regard, we are honored to announce that our commitment to delivering innovative, integrated solutions has earned us recognition as a Leader in Everest Group’s Experience-Driven Integrated BFS Operations PEAK Matrix Assessment® for 2024.

By recognizing buyers’ desire for end-to-end services, TP created its OneOffice offering for delivering integrated front-to-back operations across lending, payments, and financial crime segments. TP possesses its in-house technology as well as the digital services expertise of the recently-acquired Majorel, which address the rising demand for digitally-driven operations. These capabilities have earned it recognition as a Leader in Everest Group’s Experience-Driven Integrated BFS Operations PEAK Matrix® Assessment.
Suman Upardrasta, Vice President, BFSI at Everest Group
TP is the most recognized organization in the industry, by Frost & Sullivan, for its best practices, continuous innovation, digital transformation, commitment to CSR/DEI/ESG and advancements in cyber security practices. These strengths create strong results and sustainable business advantages for its clients.
Frost & Sullivan

Expert insights
Challenges and opportunities for the financial services industry
Learn the latest trends, challenges, and opportunities for connecting with your customers from Harvard Business Review Analytic Services. Download the white paper now to understand the dynamics of customer experience for financial services.
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Capabilities
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Service agility
Advanced banking solutions that adapt at the speed of business
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Expert insights
The Key to Winning Customers as the Payments Industry Evolves
A partnership built on operational excellence
Truly global presence
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How we can help
Advanced banking and financial solutions
Digital Business Services
Deliver the best client support at the right time, every time, with AI-powered banking solutions.
Digital transformation
Improve results, streamline processes, and manage the entire customer lifecycle.
Collections services
Implement turnkey collection solutions that enable flexible, seamless, and cost-efficient transactions between businesses and customers.
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