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Predict what they need - and when.
Try new products, features, and services to understand customer reactions.
Intervene before you lose a customer.
Mitigate risk and prevent fraudulent behavior.
Increase customer satisfaction with experiences that reflect their value.
Predict customer needs and preferences to customize support options and operations.
customer loyalty
customer loyalty
customer loyalty
customer loyalty
brand with
customer
loyalty
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A workplace that works
Teleperformance is one of the
We are natural problem-solvers. As one of the best workplaces, we combine advanced, digital technologies with the best people to deliver human understanding and empathy when it matters most.
Simpler, faster, safer solutions
Apply proven practices
Our talented teams work tirelessly to elevate results and exceed expectations.
80% of 2021 Interbrand’s 10 Best Global Brands entrust their customer relationships to Teleperformance. Read our client case studies to learn how continuous innovation is the hallmark for success, and how advanced, digital tools can optimize both customer experiences and employee performance.
1# in next-generation business services.
“Teleperformance has been an innovative company – not only in day-to-day flexibility, but also in adapting to our demanding market.”
“Our results were great. All of this was made possible by the fact we now had access to a geographically dispersed workforce that allowed us to hire the best talent possible.”
“Cloud Campus formalizes the work-at-home model and uses innovation to take it to the next level.”
“Our results were great. All of this was made possible by the fact we now had access to a geographically dispersed workforce that allowed us to hire the best talent possible.”
Recognized again and again
for delivering simpler, faster, and safer customer support that elevates experiences and strengthens satisfaction.
Explore our latest insights
Expert insights
MIT Technology Review Insights: Identity Protection is Key to Metaverse Innovation
Though the metaverse offers infinite possibilities, it also comes with inherent risks. Identity protection will be of paramount importance as companies build out new, digital experiences. Read this paper prepared in partnership with MIT Technology Review Insights to understand how to properly protect users in the virtual frontier.
Expert insights
Though the metaverse offers infinite possibilities, it also comes with inherent risks. Cultivate digital trust by designing safe experiences that embed security from the beginning. Read this paper prepared in partnership with MIT Technology Review Insights to understand how to properly protect users in the virtual frontier.
Teleperformance in the news
- Latest News
2022 FIRST-HALF RESULTS*
at 6:15p.m. (CET)
