Login | Register
Advanced Analytics

Make informed decisions

Advanced analytics solutions that drive actionable insights

Apply data to target your audience effectively, recommending the best products, services, and solutions.

How we do it

Dive into the data

Interpret unstructured data for sentiment, word cloud analysis, customer segmentation, and persona definition, and perform smart enrichment from both external and non-structured sources.

Business advantages

Understand your customers

Icon Teleperformance

Predict what they need - and when.

sales outsourcing services

Try new products, features, and services to understand customer reactions.

Handshake icon

Intervene before losing a potential client.​

Group (8)

Mitigate risk and prevent fraudulent behavior.

Icon TP

Increase client satisfaction by providing services that reflect their value.

Icon

Predict customer needs and preferences to customize support options and operations.

Anticipate behavior and needs with an analytics platform that makes recommendations based on historical buying patterns and behavior data.

Simplify data interpretation with the advanced visualization capabilities in our interactive analytics platform.

Gain valuable insights from interactions across all channels to maximize sales, customer retention, and operational efficiencies.

Analyze marketing results to identify and maximize sales opportunities.
Customer Experience Analytics

Put our expertise to work for your business

Leverage the profound experience of over 700 research experts worldwide, well-versed in applying Lean Six Sigma efficiencies, advanced analytical and statistical models, process reengineering, and intelligent solution frameworks.

Increase your knowledge

Ready to convert the client engagement data you already have into actionable insights?​

I consent to receive relevant industry news, analyst reports, white papers, case studies, and product information from Teleperformance (TP). TP will never share or sell your information to third parties. See TP's Privacy Policy. Manage your communication preferences here.