Move forward
Upgrade telehealth services for the age of digital medicine
Balance advanced, telehealth services with human understanding and empathy to provide the right level of patient support at the right time.
Leading the way in supporting healthcare clients in their end-to-end operations

Capabilities
Comprehensive business and patient services solutions
COVID-19 services
Member and patient services
Payor health support
Provide essential support
Quickly scale COVID-19 services
Rapidly implement and scale essential services up or down as needs change. Healthcare agencies, providers, and payers continue to experience an increase in support needs for high volumes of COVID-19 testing, vaccine scheduling, and credential management services.
With extensive resources around the world and effective, efficient workforce management experience and service delivery expertise, Teleperformance is the perfect partner to quickly activate telehealth services whenever needed.
Test
Vaccinate
Manage credentials
Gain valuable insights
Sustaining healthcare’s momentum in a post-pandemic environment
Learn how COVID-19 became the ultimate accelerator for digital transformation, the many benefits of AI and automation, and what’s next for healthcare in terms of using AI and automation.
Accelerate protection for patients and communities
Test
COVID-19 test scheduling and results notification services deployed for a US state-run organization within two weeks.
Prevent
Proactive outreach to 5,000 high-risk US Medicare members on how to identify, prevent, and get tested for COVID-19.
Support
COVID-19 support services for a European health ministry delivered in under two weeks.
The impact
We help clients improve operations and patient satisfaction
reduction in coding costs
doctor/patient video consultations per day
First Call Resolution (FCR)
Increase your knowledge
Meet telehealth solutions experts
At Teleperformance, we only hire the best in the business

Robert Jimenez
Chief Client Officer

Linda Comp-Noto
Division President - Healthcare

Jeff Hechemy
Executive Vice President of Client Solutions - Healthcare