Deploy and adjust essential services through public sector customer service
Introduce, expand, or adjust delivery of essential services through public sector customer service as the COVID-19 landscape continues to evolve. Our extensive, global experience implementing and staffing COVID testing, vaccine scheduling, and credential management services dramatically accelerates citizen support.
White Paper: Agile crisis response services at scale
The need for COVID-related services continues, and will persist for some time. Read the exclusive white paper from industry expert, Peter Ryan, to better understand observations, trends, and recommendations from around the world.
Vaccinating citizens, protecting communities
Since April 2021, the Local Health Authority of Taranto has relied on Teleperformance Italy to contact citizens and schedule their COVID-19 vaccinations.
We have the greatest appreciation for the professionalism and self-sacrifice shown in the service of our citizens during a time of great difficulty for the whole community. We hope this will be a decisive step in overcoming the COVID-19 crisis.
Dr. Michele Conversano, Prevention Department Director at ASL Taranto
Provide stage-by-stage citizen support
reduction in AHT
citizens served during COVID-19
reduction in AHT
Community-based public sector customer service deployed globally
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Meet the experts
At Teleperformance, we only hire the best in the business
Executive Vice President of the Public Sector in the UK, Ireland, and South Africa
President, Teleperformance Government Services; and President, Senture LLC
EVP, U.S. Public Sector
SVP Public Sector Services, UK, Ireland and South Africa