Technology services
We deliver innovation and operational efficiency at scale
Our technology service capabilities enable you to adapt to technological advancements, meet evolving business demands, and achieve your strategic objectives quickly, reliably, and securely. Let us handle the heavy lifting for you. Leverage our investment and the expertise of over 6,000 technology professionals worldwide. Benefit from our proven approach to help organizations adapt to technological changes, meet business demands, and achieve strategic goals, supported by one of the industry's most secure information security programs.
We support your digital journey, whether moving to the Cloud to reduce CAPEX and increase time to value, managing your on-premises infrastructure from our cost-optimized hubs, migrating to leading-edge platforms like Contact Center as a Service, implementing solutions like ServiceNow, or deploying advanced conversational AI capabilities. We are by your side to help you deliver innovation at scale.
Our technology service solutions
Contact Center as a Service
Our Contact Center as a Service helps to implement and manage cloud-based platforms like Genesys Cloud, Nice CXOne, and Amazon Connect.
IT Service Management
IT Service Management Services comprise the practices and processes designed to efficiently plan, deliver, operate, and control IT services.
Managed IT Infrastructure
Effective IT infrastructure management is critical for maintaining operational efficiency and enabling digital transformation initiatives.
Security as a Service
Through our Managed Security Services (MSS) we monitor, detect, prevent, and respond to security threats and incidents on your behalf.
ServiceNow Practice
As a ServiceNow partner, we empower our clients to manage IT services efficiently, optimize IT operations, and leverage AI-driven insights.
Cloud Services
Our Cloud-as-a-Service (CaaS) is n end-to-end solution for the design, implementation, and management of cloud services.
Application Development
We offer product and application development using either waterfall or agile methodologies tailored to specific project requirements.
Intelligent Automation
Intelligent automation services covering the entire lifecycle, from ideation to design, development, deployment, support, and maintenance.
Conversational AI
Conversational AI enables users to interact with technology using spoken or written natural language, like voice, chatbot and IVR system.
Teleperformance, a leading provider of CXM services, accelerated its growth and innovation in 2023 with the acquisition of Majorel," says David Rickard, Partner at Everest Group. "It also launched TP Infinity, its digital consulting arm to support digital transformation across its client base, and accelerated the integration of generative AI by crafting tailored solutions in partnership with leading hyperscalers for diverse clients. Coupled with a strategically balanced shoring approach, supported by a strong network of onshore, nearshore, and offshore delivery centers, Teleperformance has been able to cater to diverse client demand across the region. These factors, among others, contribute to Teleperformance’s recognition as a Leader in Everest Group's Customer Experience Management (CXM) Americas
PEAK Matrix® Assessment 2024.
Our world-class partnerships mean best-of-breed technology solutions for you
Many of the world's leading brands trust us to design the most effective, advanced technology solutions in the industry. Put our experience to work for you.
