Introducing TP GenAI
Learn how to integrate GenAI into your customer journey and unlock the full potential of timely, consistent, and personalized customer responses within high demand and reduced operational budget.
Use TP GenAI to open opportunities
Integrate GenAI into the workplace with all necessary data protection requirements to deliver a safe conversational experience.
Customized customer communication
Consistently communicate with customers in a company-specific language.
Human power augmented
Augment human power with key intent points and personalized responses within seconds.
Keep your CRM updated and make sure that all customer's requests are followed up.
Increase hours of operations for non-voice support and automate after-call workflow.
What is actually GenAI, a technology everyone is talking about?
”Generative Pre-training Transformer” (GPT) is an AI-powered large language model (LLM) trained with 45 TB of data and using 175 billion parameters or coefficients to produce personalized and interactive conversation with human-like responses, tone of voice, and interaction. Generative AI can generate new content based on existing data, for example, generating text, images or music.
Interested to learn more? Connect with our experts.
Head of Digital Transformation at Teleperformance in EMEA
Chief Transformation Officer at Teleperformance in EMEA
SVP Transformation & Global Head of Innovation at Teleperformance
Let us help you integrate GenAI into your customer journey.
Teleperformance is a global digital business services company.
With more than 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities and our clients.
We deliver the most advanced, digitally-powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.