TP University

Unleash Your Leadership Potential

Are you ready to take your leadership and strategy skills to the next level? TPU is designed to provide you with our top-level executive skills and develop top-level executive leadership. This leadership development program focuses on delivering a one-of-a-kind learning experience where you can flex your strategy muscles and learn from each other in a collaborative peer environment.

TP University: Elevate Your Leadership Potential

TP University could be your first step in elevating your leadership and strategic thinking skills  to the next level. Be ready to work hard, bring your A-game, and be open to new ideas and perspectives!

 

It is based on three core dimensions:


TP University

Reinventing executive leadership

We’ve created it—the next step to your career— the path to top-level executive leadership. You only need your talent, ideas, and enthusiasm for the transformative experience ahead, and we will position you at the center of a collaborative, peer-oriented environment that will elevate your leadership skills, equip you with a global perspective, and develop in you essential qualities that will drive transformational impact to your functional area.

Together, let’s build a strong and enduring foundation for executive leadership.

The benefits include:

Operational excellence unleashed: Empowering leaders to drive efficiency

At TP University, students are equipped with vital skills for operational leadership roles. Through comprehensive training, such as generative AI user cases, participants are empowered to improve processes and deliver tangible results. We take a holistic approach, emphasizing the importance of cultivating a coaching culture and implementing effective performance management strategies to optimize team dynamics.

 

Students will learn:

 

Operational excellence unleashed: Empowering leaders to drive efficiency

At TP University, students are equipped with vital skills for operational leadership roles. Through comprehensive training, such as generative AI user cases, participants are empowered to improve processes and deliver tangible results. We take a holistic approach, emphasizing the importance of cultivating a coaching culture and implementing effective performance management strategies to optimize team dynamics.

 

Students will learn:

 

Driving efficiency, maximizing impact: The power of tactical leadership

TP University also strongly emphasizes equipping participants with tactical skills and knowledge essential for effective leadership and transformation. By exploring leadership principles, participants gain insights into inspiring and guiding their teams toward long-term success.

It goes beyond just skill development, as it empowers participants to foster an environment of growth and development for their teams. With a focus on practical knowledge, the tactical section of our program equips participants with the tools needed to navigate the decision-making aspects of leadership, drive transformative change, and cultivate a high-performance culture.

TP University | FAQs

No, the program is “by nomination-only.” Participants are selected based on their potential and performance within Teleperformance and evaluated by senior leaders within the organization.  That said, if you are keen to attend TPU, you should make it clear to your hierarchy and seek their counsel on how you might need to develop in the coming months to meet the selection criteria.

TP University includes on-site sessions, additional remote learnings, performance and development assessments, and executive coaching. Plus, international symposiums – for example, in 2023, the locations were Portugal, Colombia, and India.

TP University is modeled based on three core dimensions:

  1. TP Leadership Competencies.
  2. Strategy, Operations &Tactical Framework.
  3. Strategic Group Projects.

Yes, there are three on-site International TP University symposiums in some of our most innovative geographies, where Teleperformance also has a robust operational presence.

TP University fosters an inclusive and global learning environment that values and promotes diversity in all its forms by taking a holistic approach to developing leadership skills and optimizing team dynamics in line with TP’s Vision and Mission.

The program duration may vary, but typically it spans around a year to ensure comprehensive skill development and application and a sound amount of time to develop the group projects.

The program is designed and led internally and then facilitated by experienced professionals within TP and externally. The executive coaches who bring a wealth of expertise in leadership and strategy are sourced externally.

The program aims to elevate participants' leadership and strategy skills, providing them with the tools and knowledge to excel in the executive roles that will support Teleperformance’s vision and mission for the future.

TP University provides a transformative experience that focuses on elevating your leadership skills, gaining a global perspective, catalyse future thinking, and developing essential qualities required for top-level executive leadership. Through collaborative and peer-based learning, you will build a positive and world-class network as a foundation for lasting success in your future roles.

Participating in TP University's leadership program will enhance your leadership and strategy muscles through intensive onsite sessions, remote learning, assessments, and coaching. You will also gain practical experience by working on real-world business challenges and group projects.

It provides a unique opportunity to gain a global perspective by experiencing different cultural and business environments. Plus, by networking, you will broaden your understanding of diverse markets and develop a global mindset. This exposure enhances your ability to navigate and lead in a global business landscape.

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