Teleperformance surgió como líder en la evaluación de la gestión de la experiencia del cliente (CXM) PEAK Matrix® 2021 de Everest Group's Work at Home Agent (WAHA) debido a su estrategia de primero digital y su sólida base de un modelo de negocio de Work at Home Agent (WAHA), que cuenta con el respaldo de tecnologías habilitadoras, seguridad y soluciones de gestión del talento ".
Teleperformance in Portugal becomes the first in its sector to obtain a COVID-19 Clean certification from EIC/VERYCER. The certification, conducted by an external audit team, covered Teleperformance’s 11 sites in the country. This recognition verifies Teleperformance’s best practices in combating and preventing the COVID-19 virus to ensure the safety and security of its employees.
Brazilian media Padrão Group recognized Teleperformance in Brazil as Best Contact Center of the Year in Excellence in Crisis Management. The award—compared to the Oscars in the Brazilian contact center industry in terms of size and importance—is given to contact centers that displayed exceptional performance in handling business disruption brought by the COVID-19 pandemic.
Teleperformance in Colombia is the recipient of a SAFE GUARD certification from Bureau Veritas. The certification was achieved as a result of Teleperformance in Colombia’s best practices in biosafety protocols for the prevention and reduction of risk of COVID-19 transmission.
For its COVID-19’s safety protocols and crisis management, Teleperformance in Spain was recently recognized with an “Action Protocols Against COVID-19” certification, handed by AENOR Trust. AENOR Trust is known as an organization that is involved with the development of standardization and certification among various industrial and service sectors in Spain.
Teleperformance in Albania is the first company in the country to receive a COVID-19 certification given by the Italian Network Group, in partnership with Autenticert Certification Entity. This certification is issued to companies that reduce the risk of COVID-19 contagion in the workplace and comply with current anti- COVID-19 regulations.
Teleperformance in Italy became the recipient of a COVID-19-free Quality Certification from the Italian Network Group, in partnership with Autenticert Certification Entity. The certification recognized that Teleperformance met the requirements to manage its business activities in a safe way for the health of its employees and customers, in compliance with the laws currently in force issued by the State.
For its COVID-19’s safety protocols and crisis management, Teleperformance in Spain was recently recognized with an “Action Protocols Against COVID-19” certification, handed by AENOR Trust. AENOR Trust is known as an organization that is involved with the development of standardization and certification among various industrial and service sectors in Spain.
For its COVID-19’s safety protocols and crisis management, Teleperformance in Spain was recently recognized with an “Action Protocols Against COVID-19” certification, handed by AENOR Trust. AENOR Trust is known as an organization that is involved with the development of standardization and certification among various industrial and service sectors in Spain.
Las cookies de este sitio web se usan para personalizar el contenido y los anuncios, ofrecer funciones de redes sociales y analizar el tráfico. Además, compartimos información sobre el uso que haga del sitio web con nuestros partners de redes sociales, publicidad y análisis web, quienes pueden combinarla con otra información que les haya proporcionado o que hayan recopilado a partir del uso que haya hecho de sus servicios.
Las cookies necesarias ayudan a hacer una página web utilizable activando funciones básicas como la navegación en la página y el acceso a áreas seguras de la página web. La página web no puede funcionar adecuadamente sin estas cookies.
Las cookies de preferencias permiten a la página web recordar información que cambia la forma en que la página se comporta o el aspecto que tiene, como su idioma preferido o la región en la que usted se encuentra.
Las cookies estadísticas ayudan a los propietarios de páginas web a comprender cómo interactúan los visitantes con las páginas web reuniendo y proporcionando información de forma anónima.
Las cookies de marketing se utilizan para rastrear a los visitantes en las páginas web. La intención es mostrar anuncios relevantes y atractivos para el usuario individual, y por lo tanto, más valiosos para los editores y terceros anunciantes.