Accelerating CX in Travel Through the Power of Data
How to do more with fewer resources? Find out how the BlaBlaCar team converted this question into a statement. They kept an unwavering commitment to the customer as a priority in a time of uncertainty, focusing on the data and user satisfaction. Join our conversation with Elina Roetynck, VP of Community Relations, to learn about BlaBlaCar’s synergy of customer data with technology and its influence on customer support today and in the future of travel.
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Danny Kuivenhoven
Global Head of Generative AI
Jeff Schilling
Global CISO at Teleperformance
Nathan Coffey
Chief privacy officer at Teleperformance
Angelica Verjel
Latam Digital strategy and transformation director
Miguel Calderon
Latam solutions leader and AI consultant
Sergio Calderón
Digital transformation consulting manager - Healthcare
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Angelica Verjel
Latam Digital strategy and transformation director
Miguel Calderon
Latam solutions leader and AI consultant
Angela Sánchez
Latam SME, Retail and CPG
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Jorge de Brigard
Latam Digital Transformation Manager for Financial Services and Insurance
Angelica Verjel
Latam Digital strategy and transformation director
Miguel Calderon
Latam solutions leader and AI consultant
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Paul Joustra
SVP of Transformation at
Daan Van der Mijden
Director of Customer Services at Samsung
Marco Brouwer
Contact Center Manager at Teleperformance
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Paul Joustra
SVP of Transformation at
Daan Van der Mijden
Director of Customer Services at Samsung
Marco Brouwer
Contact Center Manager at Teleperformance
Danny Kuivenhoven
Global Head of Generative AI
Ben Kirby
Global SVP Learning and Development
Michael Aronowitz
Executive Vice President Digital Sales & Strategy at
Paul Joustra
SVP of Transformation at
Elina Roetynck
Vice President of Community Relations at BlaBlaCar
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