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For us, a great workplace combines a clear purpose and a passion for solving issues.
Samsung: An Effective Formula for Continuous CX Success
White Paper: Embracing CX in the Metaverse
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Service agility
Gain a competitive advantage by offering exceptional banking customer service to accelerate digital transformation. Provide the channels and processes customers want, ensure consistency and quality at each touchpoint, and more effectively manage the entire customer journey.
Expert insights
Gain exclusive, expert insights in this new white paper from Harvard Business Review Analytic Services. As the payments industry expands with the introduction of new providers and digital currencies, customer preferences have also evolved at an accelerated rate. Download the paper to understand how to create stand-out CX strategies in this hyper-competitive market.
With a presence in more than ten countries, Santander Bank believes that delivering exceptional banking customer service is core to sustaining long-term business success. In an era when remote and digital customer support has become essential for businesses to thrive, delivering on that promise requires innovation, operational excellence, and mutual trust.
Capabilities
Learn the latest trends, challenges, and opportunities for connecting with your customers from Harvard Business Review Analytic Services. Download the white paper now.
Truly global presence
How we can help
To remain competitive, financial institutions must simplify processes, streamline customer engagement, and prevent business disruption.
more accurate fraud detection
reduction in repeat calls
reduction in time to decision
The impact
At Teleperformance, we only hire the best in the business
Global President of Banking, Financial Services, and Insurance
Executive Vice President of Banking, Financial Services, and Insurance
Senior Executive Vice President of Banking Operations
Executive Vice President of Client Solutions for Banking, Financial Services, and Insurance