A robust technology ecosystem built on innovation

Teleperformance understands first-hand how conversation analytics can transform businesses – from enhancing contact center efficiency to improving enterprise-wide performance – and they've been instrumental in helping CallMiner expand into new regions and industries.

Jeff Gallino - CTO, at CallMiner

Teleperformance is leading the way in leveraging digital workspace solutions to enable work from anywhere, and in doing so, has opened access to new pools of talent that allow it to serve customers with the agility and excellence they have come to expect and accelerate business performance. This is the future of work and of business, and we are pleased to be helping Teleperformance deliver it today.

Tim Minahan - Executive Vice President of Business Strategy, at Citrix

Working together with Teleperformance has been an amazing journey in delivering business value and digital transformation to organizations globally and regionally. Our partnership is unique in bringing together Teleperformance’s deep understanding of customer experience and operational excellence, with Twilio's innovative customer engagement platform. Teleperformance and Twilio are building solutions to help organizations meet their business goals and provide their audience the best CX.

Matt Rogers - VP Market Development, at Twilio

The Teleperformance/ThinScale partnership is at the heart of the secure remote work-at-home revolution, providing a key component in the Teleperformance Cloud Campus stack that enables employees to use their own PCs at home in a completely secure PCI compliant manner. The close relationship and cooperation enables a continuous evolution of the solution to ensure Teleperformance customers benefit from the transformation this enables in security, IT Management, and Talent Acquisition.

Andrew McNeile - Chief Customer Officer, at ThinScale Technology

Over the past four years, UiPath has worked closely with Teleperformance to deploy several thousand bots as part of internal and end-client automation projects… a key component of our joint strategy is to develop a common set of use cases with consistently high ROI. As a result, we continue to innovate together.

Huw Williams - Industry Practice Director, Contact Centers, at UiPath

We are jointly bringing Interaction Analytics to the next level by helping our clients accelerate their transformation to digital, predictive outcomes while increasing their customer experiences, making this partnership unique in the market.

Philippe Mercier - Vice President Analytics APAC, NICE Nexidia

We are delighted to empower Teleperformance to provide both employee and customer experiences. Happy, satisfied employees with the opportunity to continuously grow and up-skill translate to happy, satisfied customers. There’s a direct correlation.

Gal Rimon - CEO, Centrical