Intelligent integrations
Our partners
Powerful partnerships
A robust technology ecosystem built on innovation
TP understands first-hand how conversation analytics can transform businesses – from enhancing contact center efficiency to improving enterprise-wide performance – and they've been instrumental in helping CallMiner expand into new regions and industries.
Jeff Gallino - CTO, at CallMiner
TP is leading the way in leveraging digital workspace solutions to enable work from anywhere, and in doing so, has opened access to new pools of talent that allow it to serve customers with the agility and excellence they have come to expect and accelerate business performance. This is the future of work and of business, and we are pleased to be helping TP deliver it today.
Tim Minahan - Executive Vice President of Business Strategy, at Citrix
Working together with TP has been an amazing journey in delivering business value and digital transformation to organizations globally and regionally. Our partnership is unique in bringing together TP’s deep understanding of customer experience and operational excellence, with Twilio's innovative customer engagement platform. TP and Twilio are building solutions to help organizations meet their business goals and provide their audience the best CX.
Matt Rogers - VP Market Development, at Twilio
The TP/ThinScale partnership is at the heart of the secure remote work-at-home revolution, providing a key component in the Teleperformance Cloud Campus stack that enables employees to use their own PCs at home in a completely secure PCI compliant manner. The close relationship and cooperation enables a continuous evolution of the solution to ensure TP customers benefit from the transformation this enables in security, IT Management, and Talent Acquisition.
Andrew McNeile - Chief Customer Officer, at ThinScale Technology
Over the past four years, UiPath has worked closely with TP to deploy several thousand bots as part of internal and end-client automation projects… a key component of our joint strategy is to develop a common set of use cases with consistently high ROI. As a result, we continue to innovate together.
Huw Williams - Industry Practice Director, Contact Centers, at UiPath
We are jointly bringing Interaction Analytics to the next level by helping our clients accelerate their transformation to digital, predictive outcomes while increasing their customer experiences, making this partnership unique in the market.
Philippe Mercier - Vice President Analytics APAC, NICE Nexidia
We are delighted to empower TP to provide both employee and customer experiences. Happy, satisfied employees with the opportunity to continuously grow and up-skill translate to happy, satisfied customers. There’s a direct correlation.
Gal Rimon - CEO, Centrical
Our partner network
Microsoft Azure's cloud platform has more than 200 products and cloud services designed to solve today's challenges and create the future. You can build, run, and manage applications across multiple clouds, on-premises, and at the edge with the tools and frameworks of your choice.
Kore.ai is a platform that offers no-code tools and solutions to create conversational virtual assistants and generative AI applications.
Sprinklr is a unified platform that allows you to manage your social media, marketing, and customer service, and collect data and insights in one place.
Amazon Web Services (AWS) is the world's most comprehensive cloud service provider, offering over 200 fully featured services from data centers globally.
An AI Coach Simulation Training for business process outsourcing (BPO) customer experts. This immersive training involves life-like conversation, screen, and chat simulations to help agents master high-impact topics for customer interactions.
A leading player in the conversational AI space through its proprietary dynamic natural language processing (NLP) and enterprise-grade bot platform that drives efficiencies, automates omnichannel workflows, and reduces human intervention whenever possible, resulting in cost-efficient operations.
Supports customer experts with the right tools before and during live interactions to reduce average handling time (AHT), training period, and the daily total number of errors.
Genesys® empowers 25 billion customer experiences annually by connecting employee and customer conversations across channels. Trusted by 10,000+ companies in 100+ countries, our leading CX platform, blending advanced technology and human ingenuity, ensures seamless omnichannel engagement.
Citrix (NASDAQ) builds the secure, unified digital workspace technology that helps organizations unlock human potential and deliver a consistent workspace experience wherever work needs to get done.
Offers an end-to-end platform for automation, combining Robotic Process Automation (RPA) with a full suite of capabilities that enable every organization to rapidly scale digital business operations.
NICE Nexidia is the market leading Omnichannel Interactions Analytics solution powered by Enlighten AI that enables organizations uncover and operationalize insights from all interactions
Centrical’s employee-centric success platform blends artificial intelligence and advanced gamification for personalized microlearning, real-time employee performance management
Automation Anywhere is a global leader in Robotic Process Automation, offering cloud-native, web-based, intelligent automation solutions.
Twilio enables organizations of all sizes and industries to invent and reinvent customer engagement by powering omnichannel communications and data usage analytics.
Khoros software and services help you win, serve, and grow customers across social marketing, digital care, and branded communities.
ThinScale solves the major IT security and operational challenges faced by industries worldwide, through best-of-class enterprise software
CallMiner is the global leader in conversation analytics to drive business performance improvement, powered by artificial intelligence and machine learning.
Grypp revolutionizes customer support conversations with seamless visuals and digital interactions that go beyond voice-only calls. Customer experts can see what customers see, process secure payments, complete and sign forms, troubleshoot with live video, and much more.
Together with AWS, TP can offer unique, combined, and aligned execution, developing mature accelerators, delivery tools, and methodologies to handle the most difficult problems for clients
Together with AWS, TP can offer unique, combined, and aligned execution, developing mature accelerators, delivery tools, and methodologies to handle the most difficult problems for clients
Together with AWS, TP can offer unique, combined, and aligned execution, developing mature accelerators, delivery tools, and methodologies to handle the most difficult problems for clients
Together with AWS, TP can offer unique, combined, and aligned execution, developing mature accelerators, delivery tools, and methodologies to handle the most difficult problems for clients
Together with AWS, TP can offer unique, combined, and aligned execution, developing mature accelerators, delivery tools, and methodologies to handle the most difficult problems for clients
Together with AWS, TP can offer unique, combined, and aligned execution, developing mature accelerators, delivery tools, and methodologies to handle the most difficult problems for clients
Learn all about our partnerships
