Who we are
We find flexible solutions for an unpredictable world
Teleperformance in Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia. As the first BPO company in Penang, Teleperformance Malaysia has seen rapid growth since its establishment in 2017 with 2 sites in the island by 2019.
As a premier APAC Multi-Lingual outsourcing partner providing a “High-Tech, High Touch” experience for clients, stakeholders and employees, the company represents #EverythingAsia with more than 2,200 full-time employees today.
With a highly-refined culture of Live-Work-Play in Penang, Teleperformance Malaysia commits to world-class leadership, subject matter expertise and positive results for our clients to help make Teleperformance into the Frost & Sullivan’s Asia Pacific Contact Centre Provider of the Year for eight years in a row.
Also, Teleperformance in Malaysia is Great Place to Work (GPTW) certified.
We deliver advanced digital business services through
Smarter Solutions
Seamless Operations
Global Scale with Local Expertise
A Culture of Caring
Welcoming Talents From All Background
Teleperformance Malaysia has started a program called TP4ALL, to provide training and employment opportunities for people with disability, giving them an equal grounds of a career in the BPO sector. In our effort to reach out to the PWD community, we welcome partnerships and collaborations to make this a seamless experience for the candidates as well as to extend & widen the opportunity to more talents.
The right level of support at the right time, personalized
Make meaningful connections in today’s digital and virtual marketplace by delivering the right experience at the right time through:
Digital Strategies
Intelligent Automation
Advanced Analytics
A Perfectly Balanced Approach
Optimising Work-at-Home for the New Normal
Cloud Campus
Teleperformance offers the most comprehensive solution set and innovative shoring options to ensure the resilience, agility, and flexibility necessary for sustaining market relevance and driving long-term success. We transitioned more than 220,000 active employees to work-at-home during the COVID-19 crisis in just eight weeks to ensure enterprise resiliency now and in the long term. So, we have become the largest global provider of remotely-delivered CX in the world with over 220,00 active employees working from home.
Teleperformance in Malaysia
Teleperformance Malaysia is on a holiday island in Penang. Our one-stop multi-lingual hub serves all kinds of companies across Asia Pacific. We speak many languages and dialects and we come from all over all the world. We value diversity, equity and inclusion.
