Insurance that innovates

Digitally led insurance customer services

Re-engineer your business model to provide better insurance services, simplify processes, and optimize growth opportunities.

Rely on our licensed customer experts to professionally sell, support, and manage complex insurance policies.

Apply AI-powered solutions to streamline workflows, improve claims management, and deliver exceptional customer care.

Reduce expenses, increase efficiency, and expedite product launches to elevate services offered in the insurance industry.

Review, reorganize, and optimize business portfolios through M&A activities that strengthen business viability.

Real results

Groupama: a time-tested partnership built on trust

Groupama, a leading mutual insurance group of companies in France, had one goal when it outsourced its summer call volume to Teleperformance — to ensure at least a 95% pick-up rate. Teleperformance met expectations and established the foundation for a long-standing, strategic business partnership.
Insurance services

A global presence

Proven practices around the world

How we can help Insurance solutions

The impact

A Business Insights Lab survey found that human-centric experiences increase satisfaction among auto insurance customers

Increase your knowledge

Meet the experts

At Teleperformance, we only hire the best in the business

Create an organization built to succeed. Speak with an insurance services specialist today.

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