Flexible solutions
Deploy and adjust essential services through government digital services
TrendzOwl and Teleperformance have partnered to examine current and emerging trends across a wide variety of industries.
Government
Trend Report: The Continuing Push to Empower Citizens
TrendzOwl and Teleperformance have partnered to examine current and emerging trends across the global Government landscape. Learn how government agencies around the world are innovating to better engage and empower their citizens using a variety of methods, channels, and tools – as well as lessons learned from their commercial counterparts.

TrendzOwl and Teleperformance have partnered to examine current and emerging trends across a wide variety of industries.

Government
Trend Report: The Continuing Push to Empower Citizens
Expert insights
White Paper: Agile crisis response services at scale

Real results
Vaccinating citizens, protecting communities

Dr. Michele Conversano, Prevention Department Director at ASL Taranto
Provide stage-by-stage citizen support
Test
Vaccinate
Manage credentials
self-service resolution
reduction in AHT
citizens served during COVID-19
CSAT
reduction in AHT
The impact
Community-based public sector customer service deployed globally
Increase your knowledge
Want to elevate U.S. Government citizen support services?
Meet the experts

Rachel Robinson
Executive Vice President of the Public Sector in the UK, Ireland, and South Africa

Ron Dull
President, Teleperformance Government Services; and President, Senture LLC

Michael Bryant
EVP, U.S. Public Sector

Mike Reynolds
SVP Public Sector Services, UK, Ireland and South Africa

Hanief Sallie
Vice President of Global Services