Deliver immersive experiences
Embrace the future of CX in the metaverse
Step into the next phase of digital transformation to drive long-term growth in today’s emerging virtual environment.
Build engagement and reimagine CX in the metaverse by choosing a partner who is already taking the lead. We’ll work with you to explore the rich possibilities offered by virtual environments, and help you better understand your customers’ preferences and needs.
MIT Technology Review Insights: Embracing CX in the Metaverse
Get exclusive guidance from the academic leader in innovation. Through our partnership with MIT Technology Review Insights, we’ve prepared a joint white paper to help companies better understand the many opportunities the metaverse can offer, along with how to navigate the potential pitfalls.
Why enter the metaverse?
Take a step into the future with Teleperformance. The metaverse awaits, and it's worth exploring. Here's why:
Rapidly evolving technology
Continued advancements make rich, immersive experiences a real possibility
A growing virtual universe
As companies explore and experiment with the metaverse, there’s a growing assortment of metaverse applications to research, test, and refine
Seamless integration between physical and virtual channels
Meet your customers or users wherever they prefer and ensure consistent, high-quality interactions
Virtual experiences can connect and inspire
Connecting with customers in the metaverse can provide a new dimension, inspiring customer affinity and loyalty
Protect all parties
Provide safe, digital environments for both work and play
Secure online interactions and protect user data with our award-winning, comprehensive security framework.
Our reputation precedes us
Leader in Everest Group’s PEAK Matrix® for Trust and Safety
For the second consecutive year, Teleperformance was recognized as a Leader in Everest Group’s PEAK Matrix® for Trust and Safety — Content Moderation Services. This recognition allows us to continue striving for the best when it comes to utilizing adaptive technology, security, and cybersecurity capabilities, as we continue to blend together the power of innovation and care to our employees.
Teleperformance Innovation Experience Center
While mainstream adoption of metaverse applications is still down the road, the time is now to embrace a future that presents limitless opportunities. Brands must always envision how – and where – customers choose to interact and be ready to adapt. Together, we will design and deliver simpler, faster, and safer interactions wherever your customers are. Visit our state-of-the-art Teleperformance Innovation and Experience Center in Santa Clara, CA, located in the heart of Silicon Valley.
Watch our metaverse events
Watch highlights from our 2022 talent competition For Fun Festival and our Pride parade, both purely set in the metaverse!