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Being again named one of the 25 World's Best Workplaces™ and rising to the #5 overall best worldwide position shows our nearly 500,000 global employees feel we are living up to our shared values and that we really care about them
Daniel Julien, Chairman and co-Chief Executive Officer of Teleperformance
2023 Rankings
5ᵗʰ in the 25 World’s Best Workplaces™ list among 10,000+ companies
A certified Great Place to Work® in Europe, Latin America, and Asia
What is Great Place to Work®?
Great Place to Work® is an authoritative international institute on workplace culture, employee experience and leadership behaviors.
Since 1992, Great Place to Work® has surveyed more than 100 million employees in the world about their workplace experiences. It has developed a set of themes and metrics that not only predict whether employees feel their workplace is a great place to work, but predict retention, agility and overall business success.
Based on these surveys, the Institute delivers certifications to companies and establishes rankings of best workplaces. The term "label" can refer to both certification and rankings.
How are the Great Place to Work® rankings established?
Great Place to Work® rankings are based on two tools developed by the Institute: Trust Index© and Culture Audit©.
Trust Index© survey measures employee’s perception. It is anonymous and confidential. It contains one question on overall satisfaction and around 60 questions covering five values: Credibility, Respect, Fairness, Pride and Camaraderie.
Every year, Great Place to Work® sends a new survey to all employees. The survey and certification process are therefore reset every year.
Culture Audit© is a human resources assessment completed by the company. Through a few targeted questions, the questionnaire identifies how the company has developed the best possible working environment.
Teleperformance’s Great Place to Work® 2023 results
Certification:
countries certified (up eight countries from 2022). These 72 countries account for over 99% of the group’s worldwide staff.
Trust Index score awarded by over 220,000 employees worldwide. It is well above the minimum requirement of 65% required to be certified.
Key findings:
of employees believe that Teleperformance is a physically safe place to work
consider they are treated fairly regardless of their gender, sexual orientation or background
of employees feel they receive a warm welcome when they join the company
say they are treated as a fully-fledged member of the Group, regardless of their status
Being the best employer is in our DNA
At Teleperformance, we are convinced that being an employer of choice is an essential prerequisite in creating value for all stakeholders.
We believe that a happy employee is the first step towards ensuring end-user satisfaction and therefore satisfying Teleperformance’s clients.
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