Teleperformance is the leading global provider of outsourced Digital Business Services.

Since its 2001 entry into India, Teleperformance leveraged the country’s vast talent pool to offer quality offshore solutions for global brands, and is the designated Center of Excellence (CoE) for Digital CX Services, Back-office, and Transformation Solutions.

With an employee strength of 90,000+, India represents the largest multicultural team within Teleperformance, providing world-class services to 210+ clients across different industries.

Our High-Tech, High-Touch approach combines the most advanced digital and technology solutions with the human touch to empower world’s leading brands adapt to disruptive digital innovations.

Teleperformance in India is recognized among Top 15 Best Workplaces in Asia and is 10 times certified as a Great Place To Work®

In the News

Healthcare, Travel, BFSI, Retail & Ecommerce, Telecom, Utilities, Manufacturing

Phone, E-mail, Chat, Social Media

Customer Management Services, Customer Service, Customer Acquisition, Tech Support, Back-Office Services, F&A, HRO, Tech Support, Content Moderation, Industry Specific Services, Transformation Services, CX consulting, Intelligent Automation, Advanced Analytics, AI

An agile and trusted partner for CX, Back-Office, and Transformation Solutions.

Teleperformance India Digital Transformation

Omnichannel, Optimized CX Services

Client Speak

Client Stories

Flipkart: Reshaping experiences in the new digital economy

The new e-commerce reality features always-connected customers who demand relevant and personalized content and seamless experiences. Expecting support however, whenever, and wherever they want is forcing companies to revisit their goals and adapt their strategies to remain relevant, deliver on their brand promise, and lay a new foundation for growth. That’s why Flipkart, India’s leading e-commerce marketplace platform, embraced technology and adapted its operations to overcome business obstacles and gain new competitive advantages.

Flipkart Story
Accelerate Digital Transformation

Accelerate Digital Transformation

Combine digital technologies to turn interaction data into insights, and make informed decisions powered by Robotics, AI and Advanced Analytics. We offer business process optimization, CX consulting and intelligent automation.

Teleperformance in India is committed to building an inclusive environment and fostering a culture of Diversity and Equity at an organizational level by offering equal opportunities to all sections of people.

Being an employer of choice, we are champions of change for DEI - Diversity, Equity, and Inclusion with focus on people with disabilities, all Gender, LGBTQIA++, new moms, people with career breaks and veterans.

Recognized as The Economic Times ‘Best Organizations for Women’ 2 times in a row, ‘Best Workplaces™ for Women’ by Great Place To Work® 4 times in a row, ‘Avtar & Seramount 100 Best Companies for Women in India’ 4 times in a row, and exemplars among India’s Most Inclusive Companies Index.

As pioneers in adopting the cloud technology to enable ‘Anytime Anywhere’ working, Teleperformance in India continues to delight customers with zero-disruption services. Our Cloud Campus Hubs enable remote teams to deliver outstanding customer experience and Back-Office services.

Cloud Campus in India is an award-winning, effective model for digital hiring, on boarding, training, engaging, and employee management.

With Cloud Campus, our clients can rely on home-based customer service experts offering the highest level of data security, best-in-class cloud infrastructure, and best talent.


We believe in giving back to the community where we operate, and beyond.

Teleperformance is dedicated to Making the World a Better Place for All and being a true Force Of Good in all respects as a corporate citizen of the world. At Teleperformance, CSR is an integral part of our corporate strategy. Our unique 360-degree people-focused approach encompasses numerous programs and donation drives as part of COTW – Citizens of the World and COTP – Citizens of the Planet initiatives in India.

Our recognitions include ‘Best CSR Project of the Year’ at the Indian Social Impact Awards 2023, being the title winners for ‘Avtar & Seramount Social Excellence Award 2023’, and in addition, ISO Certification for effective Environmental Management practices.

Corporate Governance

This demonstrates our commitment to Corporate Social Responsibility through which we aim to align our business values, purpose and strategy with the needs of the society as a whole in which the company operates, whilst embedding such responsible and ethical principles into everything we do.

We are trusted with billions of unique interactions worldwide.

Teleperformance India is the designated Center of Excellence for Back-Office Outsourcing Services and Transformation Solutions for seamless Customer Engagement powered by Robotics, Artificial Intelligence and Advanced Analytics.

Want to connect with us? Contact us:

Gurugram: +91 124 422 1050

Mumbai: +91 22 6677 6000


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