Finance and Accounting | CX Management at Teleperformance
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Best-in-class performance processes

Optimize functional performance

Establish best-in-class finance and accounting practices that will optimize cash flow, improve compliance and accuracy, and reduce operating costs.

Streamline invoice receipt and matching, resolving unmatched items, vendor query management, purchase order amendments and travel and expense claims.

Improve invoice and billing administration, collections, cash application, customer query resolution, and credit note processing.

Improve journal processing, bank and GL reconciliation, management and statutory reporting, balance sheet schedules, fixed assets and intercompany transfers, and cross-charges.

Simplify payroll processing, statutory compliance, and tax filing.

Improve budgeting and forecasting, product and channel profitability, flash reports, and P&L/cash flow analysis.

Reduce risk with process design review, SOC support, internal controls, risk and control metrics, access controls, and IT controls.

Strategies

Improve conversions, reduce costs, and increase customer retention

Streamline accounts receivable and collections services with specialized services from AllianceOne, a Teleperformance company.

Apply advanced analytics to generate product and service recommendations based on customer profiles.

Use predictive outbound calling as part of a digitally-powered collections strategy.

Convert business data into actionable insights to drive more informed decisions.

Real results

A leading retail bank increased collections while cutting costs

Increase your knowledge

Speak with a finance and accounting expert today.

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