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Samsung: An Effective Formula for Continuous CX Success
White Paper: Humans at the center of effective digital defense
StoryfAI is an AI-powered, user-friendly application that delivers automated translation services – allowing agents to operate securely and effortlessly using multilingual and automated capabilities that increase their performance and ensure precise responses.This proven and effective technology can automate more than 100 languages and reduce handle time by 30%.
Optimize operations and extend support to new locations by using AI to translate customer requests, interpret emotions, understand linguistic patterns, and conduct grammar and spelling checks.
Translate conversations in real time and expand your reach
Support your clients 24/7 regardless of location
Improve your multilingual customer service efficiency
Deliver a holistic multilingual customer experience (CX) strategy
Respond faster when your clients need you the most
Multiple interaction options through digital and voice channels
Improve multiple operational KPIs with one unique solution
Ensure timely responses with a stand-alone solution and multiple features such as speech-to-text and audio transcription
Reduce handling time while improving accuracy and precision
Standardize language levels and multilingual conversations across regions
Activation options: Standalone web version or API integration
SaaS Model: Self-service management console