Curating the CX
Many companies think they offer good customer service, but are you truly bringing together all the components necessary to provide an exceptional customer experience—one that can improve customer satisfaction and keep you ahead of competitors? Join us to discuss how you can move your company to the next level by serving as a curator of the right interaction channels, infrastructure, solutions, partnerships, networks and process methodologies to create a customer experience that other companies will envy.
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Danny Kuivenhoven
Global Head of Generative AI
Jeff Schilling
Global CISO at Teleperformance
Nathan Coffey
Chief privacy officer at Teleperformance
Angelica Verjel
Latam Digital strategy and transformation director
Miguel Calderon
Latam solutions leader and AI consultant
Sergio Calderón
Digital transformation consulting manager - Healthcare
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Angelica Verjel
Latam Digital strategy and transformation director
Miguel Calderon
Latam solutions leader and AI consultant
Angela Sánchez
Latam SME, Retail and CPG
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Jorge de Brigard
Latam Digital Transformation Manager for Financial Services and Insurance
Angelica Verjel
Latam Digital strategy and transformation director
Miguel Calderon
Latam solutions leader and AI consultant
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Paul Joustra
SVP of Transformation at
Daan Van der Mijden
Director of Customer Services at Samsung
Marco Brouwer
Contact Center Manager at Teleperformance
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Paul Joustra
SVP of Transformation at
Daan Van der Mijden
Director of Customer Services at Samsung
Marco Brouwer
Contact Center Manager at Teleperformance
Danny Kuivenhoven
Global Head of Generative AI
Ben Kirby
Global SVP Learning and Development
Michael Aronowitz
Executive Vice President Digital Sales & Strategy at
Paul Joustra
SVP of Transformation at
Katrina Menzigian
Vice President, Analyst Relations Engagement
Juan Manuel Gonzalez
Research Director, Digital Transformation, Frost & Sullivan
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