The well-being of our employees remains key to the Group's development. We responded quickly, firmly and transparently to recent controversy in the news media regarding the working conditions of employees.
Daniel Julien, Chairman and Chief Executive Officer
Sustainable growth and profitability
Teleperformance, the global leader in outsourced customer and citizen experience management and related services, serves as a strategic partner to the world’s largest companies in many industries. Nearly 420,000 employees, based in 88 countries, support billions of connections every year in over 265 languages and 170 markets, in a shared commitment to excellence as part of the “Simpler, Faster, Safer” process.
Sustained growth and profitability
Current EBITDA (€M)
Current EBITA (€M)
Net free cash flow (€m)
Net result Group share (€m)
Dividend per share (€)
A favorable work environment
A sustainable and responsible growth, in which more than 97% of the employees benefit from a work environment committed to excellence. 64 countries were certified as a Great Place to Work® or Best Places to Work®.
Chairman and Chief Executive Officer
Group Chief Operating Officer
President of Transformation
President of Global Business Development
Group Chief Legal, Compliance and Privacy Officer
Group Chief Client Officer
Deputy Chief Executive Officer and Group Chief Financial Officer
President of Specialized Services