(Inglés Avanzado) Customer Service Associate
Image Icon Colombia · Bogotá
Category Customer Service
Requisiton 1387
Part Time

What We’re Looking for ⬇️

Why TP?

With a presence in 91 countries, did you know we are the industry leaders? Great Place To Work® has certified us as one of the best companies to work in Colombia and the world. We don’t stop innovating, and we always go beyond.

Are you ready to work with the TOP Team?

What you’ll do as a Customer Service Associate:

  • Respond to all customer inquiries through an omnichannel experience.
  • Provide excellent customer service by being a good listener.
  • Work with confidential customer information, while treating it sensitively.
  • Aim to resolve issues on the first interaction by being proactive, patient, and understanding.
  • Keep a constant working knowledge of our client’s products, services, and promotions.
  • Document and update records in the required systems.

This is what you need to be a part of the TOP Team:

  • Being an empathetic, responsible, and proactive person. Someone who likes helping others and is good at solving situations in the most positive way.
  • An advanced English level.
  • A proactive and confident attitude.
  • The eagerness to work from Bogotá with the #1.
  • No experience is required.


  • A long-term contract.
  • A performance Bonus of up to 18%.
  • 42-hour-a-week schedules and 2 days OFF.
  • Career development programs.
  • Volunteering programs.

Connect with other cultures and be part of the world's largest interactions team.