Teleperformance India

Motivated by challenges and delivering exceptional outsourcing services for over 20 years, Teleperformance in India is a leading provider of Digital Integrated Business Services. We offer omnichannel Customer Experience Management, Back-Office Services and Transformation Solutions to leading global brands across industries including Healthcare, BFSI, Travel & Logistics, Telecom, Retail & Ecommerce, Manufacturing, Utilities, and others.

Teleperformance in India has the largest multicultural team of 90,000 interaction experts serving over 200 clients. We are committed to enabling businesses adapt to today’s disruptive digital innovations, enhance customer experience, and build long-term growth by leveraging latest technology with a blend of human touch.

We are committed towards cultivating a diverse and inclusive workforce where each idea matters, and together we celebrate a culture of openness, equality, and inclusivity. Our focus is to provide equal opportunities to all our employees, in all aspects, at all levels, with specific programs that accelerate progress on becoming gender smart. 

Our team has been recognized as one of the Top 50 Best Workplaces for Women by the Great Place to Work® and also by ‘Working Mother & Avtar’ as one of the Best 100 Companies for Women in India, for three years in a row.

As pioneers in adopting the cloud technology to enable ‘Anytime Anywhere’ working, Teleperformance in India continues to delight customers with zero-disruption services. Our Cloud Campus Hubs enable remote teams to deliver outstanding customer experience and Back-Office services.

Cloud Campus in India is an award-winning, effective model for digital hiring, on boarding, training, engaging, and employee management.

With Cloud Campus, our clients can rely on home-based customer service experts offering the highest level of data security, best-in-class cloud infrastructure, and best talent.

We believe each interaction is an opportunity to make a difference in people’s lives. Corporate Social Responsibility (CSR) has long been part of our strategic initiatives that help us create societal value over and above economic value. We conduct numerous programs and donation drives as part of Teleperformance COTW – Citizens of the World and COTP – Citizens of the Planet initiatives that give us an opportunity to interact with the beneficiaries.

Our CSR strategy towards various causes helps us strengthen relationships with our stakeholders.

This recognizes the importance of good corporate governance, which is generally accepted as a key factor in attaining fairness for all stakeholders and achieving organizational efficiency.

Company affairs are managed in a fair and transparent manner and our compliance framework adheres to the laws, regulations and good practices that enable efficient performance, ethical generation of long-term wealth, value creation and effective engagement with all our stakeholders

Teleperformance is a global leader in omnichannel customer experience, and plans to deepen its digitally integrated business services and transformation solutions with India as the hub for servicing leading global brands.

Teleperformance in India has been the market leader for over two decades and is the designated digital Center of Excellence for Customer Experience Management, Back-Office services, and Transformation Solutions.

We are a diverse multicultural team of 90,000+ employees, the largest amongst Teleperformance worldwide, providing world-class contact center services to over 200+ clients from across industry verticals including BFSI, Fintech, Healthcare, Travel & Logistics, Telecom, Retail & Ecommerce, Manufacturing, Utilities, Government sector, and more.

Committed to enabling businesses adapt to today’s disruptive digital innovations, we enhance CX and build long-term growth by leveraging latest technology with a blend of human touch.

Teleperformance in India is 10 times Great Place To Work® certified and also among ‘Best Workplaces Asia’ and ‘Top 50 India’s Best Workplaces in IT & IT-BPM’.