Building effective Digital Transformation Solutions through CX Consulting and Applied Intelligence.
Teleperformance, a Digital transformation company in India, strives hard to address organizations' diverse requirements to accelerate their digital transformation journey. We guarantee on-time project completion and delivery with top-notch technical expertise. With the ideal blend of technology and human empathy, we provide rapid Digital Transformation Solutions, outstanding customer experience, and incredible Back-Office services through knowledge services for top brands.
Take advantage of new opportunities for your business and engage in meaningful interactions using Artificial Intelligence, RPA & Automation, and Advanced Analytics by employing our TAP (Technology, Analytics, and Process Excellence) framework and LEAN Six Sigma approach.
Teleperformance's Digital Transformation services assist our clients in creating exceptional customer experiences through analytics, automation, and AI. Let our digital transformation consultants, with the right mix of digital and industry experts, assist you in surpassing customer expectations.
Make Your Business Dreams Take Flight With Skyrocketing Digital Transformation Solutions.
Digital Strategies
Optimize the entire customer lifecycle, and maximize ROI with our comprehensive suite of digital transformation Strategies.
RPA & Automation
Our AI-driven technologies quickly identify trends, anticipate customer needs, deliver personalized experiences, and accelerate contact resolution.
Data-driven Decisions
Our Advanced analytics provide insights and trends to optimize customer service and provide real-time visibility into customer behavior.
Balanced Approach
We use latest technology and AI to offer efficient solutions to customer inquiries while offering human empathy and support when needed.
Awards and recognitions
NASSCOM Business Process Innovation Showcase 2022 | Customer experience transformation with use of digital and focus on human centric design
Teleperformance India has been recognized by NASSCOM for CX Transformation via Digital Solutions, multiple tools showcased in nomination
2022 Asia-Pacific Stevie Awards | Award for the Innovative Use of Technology in Customer Service
Teleperformance in India wins the Innovative Use of Technology in Customer Service for TPCC at the 2022 Asia-Pacific Stevie Awards
11th ACEF Global Customer Engagement Awards 2022 | Customer Service - Social Media as channel
TP India and VI partnership bags a Gold at the ACEF Global Customer Engagement Awards
ASSOCHAM Leadership Conclave 2022 & Excellence Awards | Best Innovation in Emerging Technologies
Teleperformance India and Flipkart partnership wins the ASSOCHAM “Best Innovation in Emerging Technologies” Award for TP Route
BPO Innovation Awards | The Artificial Intelligence Excellence
TP India bags the The AI Excellence Award for TP Recommender
2021 | Teleperformance India was certified as Silver at the 10th ACEF Global Customer Engagement Award 2021
Teleperformance India was certified as Silver at the 10th ACEF Global Customer Engagement Award 2021 for its successful use of innovative technology.
2021 | Teleperformance India was awarded a Gold Stevie in Asia Pacific Stevie Awards for Innovation in Customer Service
Teleperformance in India bagged a Gold Stevie in Asia Pacific Stevie Awards among over 900 nominations across categories for its innovative TPCC solution that enables Teleperformance's biggest global initiative of WAHA to break geographic barriers and drive effective customer service.
2021 | Teleperformance India was recognized at the CIOIOO Awards 2021
Teleperformance India has been recognized amongst the seven winners in CIO100 Special Award – Cloud Mavens by IDG. Teleperformance India's CIO - Vispi Palsetia and his team led the award-winning 'Cloud First' project, that enabled us to deliver zero-disruption services.
We are trusted with billions of unique interactions worldwide.
Teleperformance India is the designated Center of Excellence for Back-Office Outsourcing Services and Transformation Solutions for seamless Customer Engagement powered by Robotics, Artificial Intelligence and Advanced Analytics.
Want to connect with us? Contact us: connect@teleperformance.com
Gurugram: +91 124 422 1050
Mumbai: +91 22 6677 6000