Amazing CX. Powered by EI, Enabled by AI
Being there for you and your customers
Every day, our people are there for your customers. For whatever they need and wherever they are in the world. With the largest geographic footprint in the industry, we have the resources, processes, expertise, and technology know-how you’d expect of the market leader.
We believe that customer experience, with emotional intelligence at its core, is a human thing, however it’s delivered. Technologies – like AI – are there to help and support our customer experts to be the very best they can be for your customers. It’s our people that make the difference.
Being there, for you and your customers. At your side, getting the job done, no matter what. Every time and everywhere.
Solutions that let you work smarter
Find new ways to thrive in the ever-changing digital world. Integrate, automate, or outsource front- and back-end tasks. Simplify the customer journey on every platform everywhere.
We leverage technology to assist people, not the other way around
Businesses recognize the importance of AI solutions as an enabler to help both their customers and their people. Leverage Teleperformance's high-tech, high-touch approach that combines the power of technology with our people's empathy to deliver exceptional interactions. Strategically blending technology with the skills of a passionate team can boost your brand experience on a larger scale.
Delivering industry knowledge
Trusted for over four decades, we partner with the world's best brands to bring your digital solutions to life. We understand that each industry, each customer, and each interaction is different. Our accomplished team of specialists bring their creativity and industry know-how to help you solve your business challenges.
More than a business partner
We live in the countries, represent different cultures, and know the industries we serve. This gives us better insight into your challenges. It helps us build deeper connections, and it drives our commitment to sustainable solutions and community support.
