Consumer Electronics:
Creating value with best practices
Western Digital is committed to delivering reliable and cost-effective customer service through continuous innovation. Urvashi Sheth, Vice President of Global Customer Care, will share the company's strategy for serving a global customer base. Learn about best practices for providing culturally appropriate and consistent customer experiences across communication channels in 16 languages.
Best practices for providing consistent global customer support
Best practices for providing consistent global customer support
How we can help you to achieve better results?
Customer Journey Management
Completely integrated journey management across the entire customer lifecycle.
Product & Technical Support
Efficient and effective technology outsourcing support for all customers, including both consumers and business clients.
Warranty Claims Management
Dealing with a large number of warranty claims comfortably and, as far as possible, automatically
User Helpdesk
Streamlining support operations and enhancing satisfaction
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Teleperformance delivers innovation to make customers’ lives better, simpler, and safer in every interaction.