Samsung: An Effective Formula for Continuous CX Success
White Paper: Embracing CX in the Metaverse
Introduce, expand, or adjust delivery of essential services through public sector customer service as the COVID-19 landscape continues to evolve. Our extensive, global experience implementing and staffing COVID testing, vaccine scheduling, and credential management services dramatically accelerates citizen support.
The need for COVID-related services continues, and will persist for some time. Read the exclusive white paper from industry expert, Peter Ryan, to better understand observations, trends, and recommendations from around the world.
Since April 2021, the Local Health Authority of Taranto has relied on Teleperformance Italy to contact citizens and schedule their COVID-19 vaccinations.
We have the greatest appreciation for the professionalism and self-sacrifice shown in the service of our citizens during a time of great difficulty for the whole community. We hope this will be a decisive step in overcoming the COVID-19 crisis.
Dr. Michele Conversano, Prevention Department Director at ASL Taranto
reduction in AHT
citizens served during COVID-19