Dr. Lois P. Frankel, President of Corporate Coaching International, is a bestselling author, executive coach, and an internationally-recognized expert in the field of leadership development for women. 

Her work as a public speaker, consultant, and author has brought her to several countries and provided her with the privilege of working with clients such as The Walt Disney Company, The World Bank, The Indonesia Women’s Leadership Summit, Miller Brewing Company, Australian Institute of Management, McKinsey & Company, Inc., Cedars-Sinai Medical Center, the Los Angeles County Fire Department, Ernst & Young, Children’s Hospital of Los Angeles, Morgan Stanley, AlliedSignal Aerospace, BP, Warner Bros., and the Australia Human Resources Institute. She also provides pro bono consultation and workshops to nonprofit community agencies.

Marina is our moderator in this session. She has over 20 years of experience in banking and telecommunications and leads the Global CX Lab research area at Teleperformance. She has lived in Brazil, Germany, and the US. Marina is passionate about volunteering, focusing over a decade on giving back to the University of Chicago and the Ellevate Women’s Network.