With over 20 years of experience working with some of the world’s most respected technology leaders, including Dropbox and Google, Adrienne has deep expertise across customer experience, business operations and scaling and growing international teams and businesses. Adrienne is a passionate advocate of diversity and inclusion in the workplace, with a keen understanding of how to get the best out of international teams in fast-growing environments. She is also an active member across Diversity, Equity and Inclusion networks and organizations, as well as a mentor to female entrepreneurs in EMEA and beyond.

Senior Executive Leader Responsible for key client portfolios ensuring the design and implementation from a strategic / management perspective ensuring objectives are met. Maintaining key relationships with all stakeholders enabling the growth, delivery, and business transformation at a global level, across multiple sites and geographies within the Teleperformance Group. Almost 30 years experience in Contact Center Outsourcing from the client-side for both the Telecom and Finance sectors. Seasoned, Strategist and Leader with business development and client solutions complemented with customer journey experience across multiple lines of business including sales, customer service, technical support, credit and collections, and multichannel case handling. As a certified auditor - also has expertise in large-scale organizations.