At Teleperformance, we deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.
As a global leader and innovator, we establish our position in various industries, adding immense value through our suite of digital business services to help clients adapt to change. As part of our continued innovation, last year, we expanded our reach and strengthened our Specialized Services portfolio with the acquisition of PSG Global Solutions, a U.S.-based provider of recruitment process outsourcing (RPO) that offers solutions for key aspects of the recruiting and recruiting support processes.
Today, we are proud to announce PSG Global Solutions has received a stellar recognition – the 2023 Best of RPO Award from ClearlyRated. This is the fourth consecutive win for PSG Global Solutions. This recognition places PSG Global Solutions in the top two percent of recruitment process outsourcers in the United States and Canada.
Winners of the award must obtain at least a 50% Net Promoter Score®, indicating that they provide exceptional service to RPO clients.
"We are thrilled to announce PSG Global as one of our 2023 Best of RPO winners,” said Eric Gregg, Founder and Chief Executive Officer of ClearlyRated stated in our press announcement. “It is an impressive accomplishment to make the list. And this is PSG's fourth year on it. They continue to be an inspiration to the industry with their consistent and remarkable service.”
PSG Global Solutions helps clients overcome hiring challenges through a comprehensive solutions portfolio that includes three lines of business:
- Recruiting: offering recruitment specialists tasked to source, screen, and vet candidates to be interviewed
- Recruiting support: administrative support that encompasses pre-, recruiting, and post-recruiting workstreams. This includes referencing, onboarding, payroll, and billing
- Full cycle RPO: full, comprehensive solutions from job posting to onboarding
As a wholly owned subsidiary of Teleperformance, PSG Global Solutions’ automation capabilities that enhance digital recruitment complements our passion for combining the most advanced solutions with data analytics and disciplined processes to help companies transform and run better.
Congratulations to PSG Global Solutions for another recognition!
*Net Promoter Score, Net Promoter, and NPS are trademarks of NICE Systems, Inc., Bain and Company, Inc., and Fred Reichheld