Going Above and Beyond in Elevating the Employee Experience

Going Above and Beyond in Elevating the Employee Experience

Alan Winters - 07.17.2023

We enter the third quarter of 2023 with an exciting announcement!


For our efforts to exceed the highest standards we’ve set in elevating the employee experience, we remain grateful every time we are recognized as a great workplace by our own employees. We are truly proud to announce that Teleperformance is now certified as a Great Place to Work® in 72 countries, up eight countries from 2022! Today, 99% of our 410,000 global employees work in a Great Place to Work®-certified location.


This year, more than 220,000 Teleperformance employees took part in Great Place to Work®’s annual survey. Employees expressed their feedback and rated Teleperformance positively based on fairness, credibility, pride, respect, innovation, integrity, leadership behavior, and support. We are thankful to receive a Trust Index score of 79.


As the global authority on workplace culture, Great Place to Work® has been quantifying the employee experience through its Great Place to Work Trust Model™. Since 1992, it has received over 100 million survey responses from employees around the world. Its Trust Index™ Survey assesses and measures individual employee experiences of five dimensions of a high-trust company culture: fairness, respect, and credibility. The final two dimensions measure the workplace experience of employees related to the wider organization and colleagues: pride and a sense of belonging.


In a press release, Michael Bush, CEO of Great Place to Work, commented: “Teleperformance has worked diligently to establish a great worldwide workplace culture. The results from confidential and independent feedback from over 220,000 Teleperformance employees have shown that Teleperformance clearly cares about its people. Gaining the trust and credibility of hundreds of thousands of employees around the globe is no easy task, and it cannot be accomplished without a strong management commitment and constant attention to the welfare of its employees. It is a real pleasure to congratulate Teleperformance on this outstanding global Great Place to Work® accomplishment for 2023.”


As the heart of our organization, our employees are our utmost priority. Their trust in us will always be priceless – it serves as our inspiration to go the extra mile each year in creating a healthy work environment that is welcoming and safe, where our employees can be their true, authentic selves.


This achievement is a testament to Teleperformance’s strong commitment to be an employer of choice, always fostering a workplace culture that values diversity, equity, and inclusion. We continue to build workplaces that offer safe spaces that are welcoming, safe, and motivating.


Our never-ending gratitude goes once again to our employees – the pulse that drives our organization forward! Thank you for your trust in us. We are #ProudtobeTP!


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