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BFSI Trends: Investing in the digital-first enterprise
Monetizing company cost centers with predictive tools and insights
2022 Integrated Report
The airlines sector continues to soar higher with its operating profits expected to reach $22.4 billion in 2023, according to the International Air Transport Association. Revenues are also expected to grow significantly, as more and more travelers take on the skies this year.
With a strong financial outlook fueled by the rise in global travelers, the airlines sector continues to be highly competitive. Throughout the world, airline carriers are finding more ways – including forming partnerships with a digital business services provider – to meet the needs and expectations of travelers who want personalized experiences, unique travel destinations, and exceptional customer service.
Collaboration has become integral in today’s supercharged markets. For many years, Teleperformance has worked with brands who share our passion for excellence and our passion for innovation.
As a global leader in digital business services, Teleperformance has become the trusted partner of the world’s biggest companies.
For our strong efforts, we are pleased to announce that Teleperformance in Greece has been awarded with the prestigious CEO Award for Outstanding Partnership by a renowned airline company. This recognition is a testament to our exceptional team's unwavering commitment and tireless dedication.
Teleperformance in Greece played a significant role in leveraging digital business services to streamline and elevate customer support in the airlines sector, as well as improve overall operations and customer service. For an airlines company, Teleperformance drove key results, including the following:
Teleperformance is committed to helping our clients adapt to change and master the future. Through our partnerships forged on trust, we continue to harness the best of technology and balance it with the human touch to create meaningful interactions that build customer loyalty and overall satisfaction.
Congratulations to our teams at Teleperformance in Greece for winning this exceptional award! We thank you all for your continuous dedication and for your commitment to excellence. #ProudtobeTP
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Embracing Diversity and Inclusion: Teleperformance's Commitment to a World Without Barriers
The ISO 30415 certification validates Teleperformance’s commitment to diversity, equity, and inclusion.
Setting Award-Winning Standards for Employee Engagement
Teleperformance is pleased to receive Frost & Sullivan’s 2024 Global Company of the Year in the CX Industry for Global Excellence in Agent Engagement.
TP Wins Company of the Year Award in the Mexico Outsourcing Industry
TP in Mexico is critical to delivering customer-centric experiences, emerging as a leader in the US, Mexican, and LATAM CX outsourcing services market.