As the world continues to find its footing in a post-COVID-19 setting, Teleperformance’s commitment to elevating the customer experience remains steadfast. As a global leader in the industry, we remain passionate about adapting and evolving with the changing needs of our clients and customers—and despite the global pandemic having been a great challenge for each and everyone of us, we are proud to say that we have become stronger together.
This is why it is extra special to achieve another Teleperformance milestone—a milestone that we are proud to unlock with our people, who remain the heart of our company. It is with great honor to announce that Frost & Sullivan recognized Teleperformance as Company of the Year in the Global Contact Center Outsourcing Industry!
Frost & Sullivan, one of the world’s most respected market research and analysis firms, continues to assess the highly competitive global contact center outsourcing industry. In its report, Frost & Sullivan focused on Teleperformance’s experience, global reach, and business agility. “Teleperformance’s experience, global reach, and awareness of a rapidly changing world and consumer allow it to deliver customer-centric solutions and tangible results for clients. In fact, Teleperformance not only excels at managing its 330,000 employees, it also has developed innovative tools, processes, and products that enable it to provide highly customized, secure, and effective solutions to clients across the globe. Its focus on high quality customer care services, backed by technology expertise, places the company at the apex of service providers world-wide,” the report read.
Congratulations to each and every one of our employees who made this win possible. Thank you for your continued dedication and commitment to making Teleperformance a global leader. #Proud2BeTP