Teleperformance continues to go above and beyond in order to deliver the best experience to the heart of our company—our employees. A big part of our commitment to our people is ensuring that we are able to put their needs first, allow them to develop in a diverse work environment, and prioritize their health and safety above everything else. We believe that keeping them happy at work allows them to be motivated and inspired to reach their full potential, not only in the workplace, but also in their day-to-day lives.
Last year’s global pandemic created a massive stir, with its challenges plenty and heavily affecting the well-being of everyone. Teleperformance rose above the challenges and remained dedicated to keeping our employees safe. Across 80 countries where we operate, the trust our people had in us during such a challenging time was priceless, and it drove us even more to support their needs.
We are truly honored to announce that our strong commitment to our employees has been recognized once again! Teleperformance in the UK is one of 2021 UK’s Best Workplaces™ in the 2021 UK’s Best Workplaces list (Super Large category), as published by Great Place to Work® UK. Teleperformance placed 26th on the list. According to an external press release, Teleperformance in the UK is among the 183 UK-based organizations recognized by its employees as an organization that promotes a healthy workplace culture through trust, pride, and camaraderie during the COVID-19 pandemic.
Rankings are determined through a thorough employee survey administered by Great Place to Work®, representing 3/4 of an organization’s final score. The remaining quarter of the score comes from the Culture Audit®, which is a business-driven questionnaire that assesses and evaluates companies based on these drivers: HR and leadership practices, policies, and culture.
The press release shared a few points detailing Teleperformance in the UK’s recognition:
- 98% of colleagues agree that Teleperformance has a culture that makes it a truly friendly place to work
- 93% of colleagues agree that they can be themselves
- 98% of colleagues agree people at Teleperformance in the UK are treated fairly, regardless of their race or ethnic origin
- 98% of colleagues agree that Teleperformance in the UK is a physically safe place to work
- 96% of colleagues agree that people care about each other
- 92% of colleagues would agree that Teleperformance in the UK’s customers would rate the services and products we deliver as “excellent"
“To be ranked 26th in the Super Large category in the UK is an outstanding achievement. Making the top 100 would have been amazing, but this exceeds our highest expectations, making us hugely proud that our colleagues feel this way about our organization,” said Gary Slade, Teleperformance CEO for UK and South Africa. For him, this recognition is just the start. “Our journey is only just beginning, and we are excited to continue to do more for our colleagues. Our people always have and will remain to be our number one priority.”
Teleperformance is truly grateful to our teams at Teleperformance in the UK—your trust in us keeps us moving forward as we strive to deliver better experiences for our employees. We appreciate your commitment and hard work! Cheers, Teleperformance in the UK—a true best workplace!