Best Practices & Case Studies

Teleperformance named Top 5 Best Multinational Workplace in Latin America


Teleperformance named 5th Best Workplace™ in entire Latin America Region

• Recognitionis based on confidential, independent survey data frommore than one million employees in around
8,000 companies
• Trust, leadership, values, innovationandmaximizing human potentialfactorsare evaluated
• Teleperformance’s operations inArgentina, Brazil, Colombia, Costa Rica, Dominican Republic, ElSalvador,
Guatemala, Mexico and Peruwere amonghighest ranked ontheir respective national lists
• 125 companies named bestin LATAM regionwere the highest ranked on GPTW® Best Workplaces™ national lists
• More than 90%of the Teleperformancestaffworldwidecurrentlywork in independentlycertified BestEmployer

PARIS, September 9, 2021 – Great Place to Work®, the global authority on workplace culture, has announced that
Teleperformance, a leading global group in digitally integrated business services, ranked in the top 5 multinationals 2021
Best Workplaces in the Latin America™2021 List. This exceptional ranking is especially meaningful because it is based
directly on confidential, direct survey data feedback of more than one million employees in around 8,000 companies that
each anonymously assessed their company on factors including trust, company values, leadership and innovation.

The top 125 companies, including many iconic brands, were recognized by being the highest ranked on the Great Place to
Work® Best Workplaces™ national lists from the entire region. Teleperformance had 9 national list wins for its operations
in Argentina, Brazil, Colombia, Costa Rica, Dominican Republic, El Salvador, Guatemala, Mexico and Peru.

This achievement is particularly significant with Teleperformance rapidly converting more than 240,000 employees
worldwide to work from home and with the world now in its second full year of the Covid-19 pandemic which has caused
major worldwide employment challenges and disruptions.

“Congratulations to the Best Workplaces in Latin America™ for putting the well-being of their employees first,” said Michael
C. Bush, Global CEO of Great Place to Work®. “During an incredibly challenging time for the region, these companies
created equitable workplaces by providing flexibility and supporting their employees through strife. The Best Workplaces in
Latin America™ embody the mission of Great Place to Work® and are indeed making work great work For All™.”

Teleperformance Chairman and Chief Executive Officer Daniel Julien, said: “To be recognized by the leading independent
global authority as top 5 multinational best workplace for all of Latin America makes us both proud and humble. We care
about our people and have a relentless focus on employee well-being and respect based on non-discrimination, inclusion,
diversity, transparency and ethics in everything we do. This ranking, based on many thousands of our Latin America
employees’ direct feedback, shows we offer a welcoming work environment based on fair practices, employee trust, mutual
respect and the desire to help each person maximize their potential. Our people care commitment applies to all of our over
380,000 employees around the world. The Group is now certified in sixty countries by leading third-party experts on
workplace culture assessment. This means more than 90% of our entire worldwide staff work in independently certified best
employer operations regardless if they are working from home or in an office.”




Teleperformance (TEP – ISIN: FR0000051807 – Reuters: TEPRF.PA - Bloomberg: TEP FP), a leading global group in digitally
integrated business services, serves as a strategic partner to the world’s largest companies in many industries. It offers a
One Office support services model combining three wide, high-value solution families: customer experience management,
back-office services and business process knowledge services. These end-to-end digital solutions guarantee successful
customer interaction and optimized business processes, anchored in a unique, comprehensive high tech, high touch
approach. The Group's 380,000+ employees, based in 83 countries, support billions of connections every year in over 265
languages and over 170 markets, in a shared commitment to excellence as part of the “Simpler, Faster, Safer” process. This
mission is supported by the use of reliable, flexible, intelligent technological solutions and compliance with the industry’s
highest security and quality standards, based on Corporate Social Responsibility excellence. In 2020, Teleperformance
reported consolidated revenue of €5,732 million (US$6.5 billion, based on €1 = $1.14) and net profit of €324 million.

Teleperformance shares are traded on the Euronext Paris market, Compartment A, and are eligible for the deferred
settlement service. They are included in the following indices: CAC 40, CAC Support Services, STOXX 600, S&P Europe 350
and MSCI Global Standard. In the area of corporate social responsibility, Teleperformance shares are included in the CAC
40 ESG index, the Euronext Vigeo Eurozone 120 index, the FTSE4Good index and the Solactive Europe Corporate Social
Responsibility index (formerly Ethibel Sustainability Excellence Europe index).

For more information: Follow us on Twitter: @teleperformance

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