The Insurance sector has started to lean heavily towards online customer support.
Insurers always look for cost-effective services which create hurdles in the rapid digitization of the entire network. They also find it difficult to prioritize processes that could be streamlined or automated.
With the adoption of new technologies and InsurTech capabilities, insurers can change the way they interact with brokers and approach policyholders with a better customer experience, through personalized solutions.
![Woman with laptop and smartphone](/media/5bvhh5t0/group-1.png?quality=80)
How can we help?
As a DIBS company (Digital Integrated Business Services), we can provide customized solutions depending on specific requirements, to suit your needs.
![Icon Omnichannel](/media/sqlmqivb/omnichannel-1-1.png?quality=80)
Omnichannel services + AI solutions
![Icon Backoffice](/media/hqfiuuol/backoffice-1.png?quality=80)
![Icon Backoffice](/media/hqfiuuol/backoffice-1.png?quality=80)
Back office solutions
![Icon Fraud](/media/fnddko3d/fraud-1.png?quality=80)
Fraud prevention
![Icon Analyze](/media/p21h25xy/analyze-1.png?quality=80)
Analyze market opportunities
![Icon Claims](/media/ex1jubzx/claims-1.png?quality=80)
Claims processing
![Icon Policy](/media/pd3h0fiq/policy-1.png?quality=80)
Policy administration
Dominique Yapi
Head of Development, Marketing & Sales Promotion at GROUPAMA