When it comes to real-time interactions, customers want experiences that are as similar to IRL (in real life) as possible. Online engagement with live video can better educate online visitors about your products; which can shorten the buying cycle.
In this session, we will talk about the ins and out of using online engagement with live video. You will learn:
- Benefits of using video to increase sales
- Tips and best practices for providing online engagement with live video
- Insights on implementing this with the right lines of business
- Increasing online conversion and reducing the abandonment rate
- Achieving higher ROI by selling more units
Speakers:
Michael Aronowitz - Executive Vice President, Digital Sales and Strategy, Teleperformance
Stephanie Millner - Global Executive, Vice President CX Management Teleperformance
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