Customer Experience

Reaching New Sales Frontiers with Video/Live Selling

When it comes to real-time interactions, customers want experiences that are as similar to IRL (in real life) as possible. Online engagement with live video can better educate online visitors about your products; which can shorten the buying cycle.

In this session, we will talk about the ins and out of using online engagement with live video. You will learn:

  • Benefits of using video to increase sales
  • Tips and best practices for providing online engagement with live video
  • Insights on implementing this with the right lines of business
  • Increasing online conversion and reducing the abandonment rate
  • Achieving higher ROI by selling more units


Michael Aronowitz - Executive Vice President, Digital Sales and Strategy, Teleperformance

Stephanie Millner - Global Executive, Vice President CX Management Teleperformance

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