(80% English and up) Customer Service Associate
Image Icon Colombia · Bogotá
Category Operations
Requisiton 1632
Full time

You're the player we're missing on this TOP Team!

We're looking for a Customer Service Associate. You will be responsible for responding to all customer inquiries via chat and voice, providing excellent customer service by being a good listener. You have to work with confidential customer information while handling it sensitively and maintaining a constant knowledge of our client’s products, services, and promotions.

What you’ll be doing:

  • Keep every customer engaged with a direct and friendly touch.
  • Boost the client's business by showcasing their products and services.
  • Handle sensitive customer data with utmost care and confidentiality.

The TOP Team is looking for someone who:

  • Has an 80% and up English level.
  • Has skills to solve situations with a positive attitude.
  • Has good listening skills.
  • Is proactive, responsible, empathetic, and confident.

Let’s talk about benefits:

  • 42-hour work week.
  • Long-term contract.
  • TOP employee fund.
  • Career plan.
  • Volunteer programs.
  • Life insurance coverage.

This is what sets us apart:

We are experts in global digital business services in 100 countries with nearly 500,000 Teleperformers worldwide! Great Place To Work® has certified us as one of the best places to work in the country and the world. We don't stop innovating and we always go beyond.

At Teleperformance, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and colleagues, fostering an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and shapes a more equitable world.

Make a difference with the TOP Team!

Apply here