(90% English) Customer Service Associate
Image Icon Colombia · Colombia
Category Customer Service
Requisiton 1261
Full time

What We’re Looking for ⬇️

Why TP?

We are experts in digital business services in 95 countries with nearly 500,000 Teleperformers around the world! Great Place To Work® has certified us as one of the best places to work for in Colombia and the world. We don't stop innovating and we always go beyond.

Are you ready to be part of the TOP team?

What you’ll do as a Customer Service Associate:

  • Respond to all customer inquiries.
  • Provide excellent customer service by being a good listener.
  • Work with confidential customer information, while treating it sensitively.
  • Aim to resolve issues on the first interaction by being proactive, patient, and understanding.
  • Keep a constant working knowledge of our client’s products, services, and promotions.
  • Document and update records in the required systems.

Who are you?

  • An empathetic, responsible, and proactive person.
  • A good listener.
  • Someone who likes to help others and solve problems in the most positive way.
  • An English level of 90% and up.

Discover TP's perks:

  • Long-term contract.
  • Growing opportunities.
  • Career development and volunteering programs.
  • Coworkers fund.

Join the TOP Team and connect the world to the most recognized brands in 170 markets.