Multilingual (Portuguese) Tech Advisor
Image Icon Colombia · Bogotá
Category Customer Service
Requisiton 1624
Full time

What We’re Looking for ⬇️

Why TP?

We are experts in global digital business services in 100 countries with nearly 500,000 Teleperformers around the world! Great Place To Work® has certified us as one of the best places to work in Colombia and the world. We don't stop innovating and we always go beyond.

Make a difference with the TOP Team!

What you’ll do as a Tech Advisor:

  • Provide excellent customer service by being a good listener.
  • Work with confidential customer information, while treating it sensitively.
  • Aim to resolve issues on the first interaction by being proactive, patient, and understanding.
  • Keep a constant working knowledge of our client’s products, services, and promotions.
  • Document and update records in the required systems.

This is what you need to be a part of the TOP Team:

  • A C1 Portuguese level and a B2 English level.
  • A proactive, responsible, empathic and confident attitude.
  • 2 years of previous experience in IT roles, technical customer service, solutions architect, web development or software engineering.
  • Ability to work with Pixel, API, Implementation and Optimization of the product catalog.

Discover TP's perks:

  • Up to 15% Performance Bonus.
  • 40-hour work week.
  • Supplemental health plan.
  • $4'100.000 Salary.
  • Volunteer programs.
  • Career plan.
  • Employee fund with TOP benefits.

Join the TOP Team and connect the world to the most recognized brands in 170 markets.