Colombia · Bogotá
You're the player we're missing on this TOP Team!
We're looking for a Customer Service Associate. You will be responsible for responding to all customer inquiries through multiple channels and providing excellent customer service by being a good listener. You must work with confidential customer information while treating it sensitively and maintaining a constant knowledge of our client's products, services, and promotions. This is an exciting opportunity for someone proactive, patient, and understanding who can resolve situations with a positive attitude.
What you’ll be doing:
- Keep every customer engaged with a direct and friendly touch.
- Boost the client's business by showcasing their products and services.
- Handle sensitive customer data with utmost care and confidentiality.
The TOP Team is looking for someone who:
- Has 80% and up French and English levels.
- Has skills to solve situations in the most positive way.
- Is proactive, responsible, empathetic, and confident.
Let’s talk about benefits:
- 42-hour work week.
- Long-term contract.
- TOP employee fund.
- Volunteer programs.
- Career plan.
- Life insurance coverage.
This is what sets us apart:
We are experts in global digital business services in 100 countries with nearly 500,000 Teleperformers worldwide! Great Place To Work® has certified us as one of the best places to work in the country and the world. We don't stop innovating and we always go beyond.
At Teleperformance, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and colleagues, fostering an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and shapes a more equitable world.
Make a difference with the TOP Team!